Installations Plus Inc

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27 B Cochituate Rd.
Framingham, MA 01701

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(508) 820-0190
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Best

Victoriajane1: We do sincerely apologize for the poor service that you recieved on your tile project. We have since that date made many changes to our company. We have changed o...

Worst

Very poor customer service - the girl at the reception was rood and inconsiderate. She said they are not interested in the business without even consulting one of the guys who do ...

Poor service 5/2/2012

Very poor customer service - the girl at the reception was rood and inconsiderate. She said they are not interested in the business without even consulting one of the guys who do the job. Very disappointed. more
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In response to poor review 1/18/2010

Victoriajane1: We do sincerely apologize for the poor service that you recieved on your tile project. We have since that date made many changes to our company. We have changed our office staff as well as changed the supervisors we have working out in the field. The two owners are in charge of all of the ongoing projects and we are quick to respond to any questions or issues a client may have. Our tile installers are as neat as they can be and clean up all of their mess at the end of each day. Again, we do apologize for the poor service you may have recieved. more
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Great Job! 1/12/2007

Installations Plus tiled our Master Bath and we are extremely pleased with their work. The tile installers were very neat and tidy and did great tile work. They were on time and the owner was there to answer any questions that we had. Overall great experience and we will be using them again for upcoming renovation projects in our home. more
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Rip out and install new tiles around tub. 8/8/2005

Overall poor experience. In the 6 days that workmen came to my house, I only saw supervisor once (on day 1), for a total of 5 minutes. For 2 days, I was left with workers who spoke no English. Edge tiles were not installed as I specifically requested, and the ""fix"" left an uneven line. Towel bar, once installed, was crooked. I left 3 messages to speak with supervisor, and not one of my calls was returned. When I called to inform them of this, and to ask a question about my bill, I was treated with disrespect, and I was not once offered an apology that my calls had not been returned. Given the poor customer service that I received from this company, I do not feel comfortable recommending their services. more
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Installations Plus Inc

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