Infiniti of Greenwich

I have been to several infiniti dealers in the area and greenwich is by far the best! When you drive in to service your vehicle, they greet you by name and are very nice. I needed new tires, they told me if i waited a week they were having a buy 3 get one for $1 sale. Lastly, I brought my vehicle to be serviced and they said it would be done by 5, they ended up calling me at noon saying it was done. more

As the economic times become more and more unsure, dealerships have squeezing their parameters tighter and tighter; they want to come in, not negotiate, pay the full price and get out. But not at Greenwich Infiniti, they were great in all aspects of buying and servicing a car. They were friendly, available at any time for questions, prompt with responses and for their service, they always find what's wrong. They are true customer service experts. more

I did an online search for a G25 sedan and the best price was at Infiniti of Greenwich. Their online inventory is the easiest and most detailed I've seen for sure. I made an inquiry and had an answer within an hour from an actual live person. From there I was able to schedule a test drive. My consultant Robert was a really friendly guy and we were able to joke around and have a little fun during the process. They had the options I wanted in stock, the price was right, and I was done within a few days. I wish all of my customer experiences were this good! more

I regularly have my G35 serviced at Greenwich. There are a lot of shops which are closer, but I don't trust anyone else with my car. The service people are very nice, the work is quick and always done right. Plus the dealership offers loaners, pick up, delivery, etc. so that's a huge plus. Highly recommend them. more

I was getting frustrated with my old car from another luxury brand and a coworker who knows cars said I should try an Infiniti and recommended Infiniti of Greenwich. My sales guy Joe greeted me right away and when he found out I'd never bought an Infiniti before, he listened to my needs and made some recommendations. He wasn't pushy at all so I didn't feel pressured. Within a week, I had a new EX35 Journey! Really like this dealer. more

Review: I worked with Tony- he is the internet manager (I believe). I contacted him via email interested in the Infiniti G25. This man was amazing. He promptly responded to my questions and addressed all of my concerns without hesitation. He was also diligent in sending me four different options for my situation. I really couldn more

Brought my teenage son along with me to help me choose a car (and prevent future grumbles) and was expecting him to be bored and restless. We actually ended up having a great time together as he was able to be hands on with the picking and the staff was more than helpful. They were also super friendly and answered all of our questions and let us test drive multiple models before we finally settled happily on the EX35. It more

This was the easiest and most satisfying buying experience I have ever had buying a car!! I highly recommend Infiniti of Greenwich. I had originally stopped in to look at an Infiniti G25 and was helped by a very polite young man. I later sent in a request through the internet and the internet manager contacted me immediately. He answered all of my many questions, and when it came to buying the car, it was a very comfortable experience with low pressure! Even when I talked to the Finance Manager, he was very friendly and clear with my purchase options. I was in and out in no time. I was a bit shocked of how quick the transaction was. I am very satisfied with this dealership more

Absolutely the best experience. Our salesman Robert provided the best service and made our experience wonderful. We will definitely be return customers based on our experience. The staff is always helpful and any service needed has been taken care of promptly Thank you Infiniti of Greenwich! more

I have never had a more pleasant experience leasing a new automobile than I had working with the personnel at Greenwich Infiniti. All my questions and concerns were addressed promptly and enthusiastically. Tony couldn't have been more helpful and knowledgeable. The car was delivered flawlessly. Tony has continued to contact me to ensure that I have no after sale problems or concerns. I am completely satisfied. My experience with this dealership was and is so positive, that I have no doubt I will be a returning customer. more

My experience at Greenwich Infiniti was great, Barbra Bauer was a great salesperson, no pressure, great price, and a car that has met and exceeded my expectations. I would highly recommend Greenwich Infiniti to anyone interested in parching a new vehicle. more

My name is Andy Perna. Please allow me to respond as the dealership representative. At Greenwich Infiniti, we offer a high line service experience second to none. We are rated as one of the top dealers in the country for customer satisfaction and the number 1 volume dealer in CT. more

I was at the dealership just to look and maybe test drive a car, but I was treated very well and received a great deal on a car I fell in love with. They were very patient with me and made sure that I left satisfied. They also made sure I understood everything about the car and its features. The salesman even gave me his cell phone in case I had any questions that evening after the dealership closed. Great experience overall! more

Extremely professional & helpful. Definitely not your typical car dealership - provides a pleasant experience. Tony and Joe are two of the best sales professionals I have ever dealt with while purchasing a car. The dealership also has great inventory. more

I got my G35 serviced here, and although everything was overpriced, they do somewhat compensate for it by giving you a loaner car with at flat $15 fuel charge no matter how much you drive (good or bad, you decide), complementary pickup/dropoff to your home or place of work anywhere in Fairfield county, and a full wash of your vehicle upon completion of service, including vaccuuming. Whether you utilizes these conveniences or not, you're paying for them in the cost of your repair. The terrible experience began when I noticed that they damaged the tint on my window while performing a repair. Some may argue that tints are illegal in CT or whatnot, however my vehicle is licensed and registered in a state where my tints, at 35%, are completely legal. They said that since this is an ""aftermarket"" part that they did not put on, they cannot be held responsible for the damage, even though they admitted fault. They stated that this ""happens all the time with window repairs"", and there there's nothing they can do. I spoke with both my service advisor as well as the service manager, no no avail. I will never go back to this overpriced Infiniti service center who takes zero liability for any damage they cause to your vehicle, ironically during repairs. I urge you to check out other dealerships in the area, as this was an absolute horrible experience. more

Very pleasant experience. Low pressure, no games, no thousand trips to the finance office, just the kind of respectful and easy process you expect from a luxury dealership. Joe was outstanding, highly recommended, as were both of the finance guys. I would highly recommend Greenwich Infiniti to anyone interested in purchasing a new vehicle. more

The sale was fantastic. I was treated professionally from start to finish. I was greeted and felt welcome by everyone during the sale. My salesman was very professional and accommodating to all of my needs and wants in a vehicle. I would definitely recommend Infiniti of Greenwich to all my friends and family. more

Infiniti of Greenwich did an excellent job of ensuring that my experience in purchasing a new vehicle was a very pleasant and comfortable. I contacted Infiniti of Greenwich and informed them of my intent to buy and kept me informed and up to date on the product of interest (FX35). Joe Chirinian listened to my needs and put me in the vehicle that I wanted, truly this was a very good experience. Thank you Infiniti of Greenwich. more

Joe Chirinian was very patient and helpful to work with. Being previous owners of two Infiniti vehicles, we were aware of the reliability of the product. Joe took a great deal of time to make sure I test drove the 3 different models I was interested in and explain the features of each. I am very happy with my choice of the EX 35. Our finance manager was very quick and explained all the paperwork efficiently. Our Infiniti experience was one I would recommend to others. more

Excellent service representatives. All of the gentlemen are extremely respectful and helpful. I have more than one Lexus in my family; the service representatives make sure that all explanations are clear and precise. They are very knowledgeable; all of my questions and concerns are addressed swiftly and accurately. I find comfort knowing that I can bring my car in for service with confidence that the service department will suggest the proper care and maintenance for my vehicle. more