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Infiniti of Bedford

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18122 Rockside Rd
Bedford, OH 44146

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(440) 439-0400
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Infiniti of Bedford - Bedford, OH
Infiniti of Bedford - Bedford, OH
Infiniti of Bedford - Bedford, OH
Infiniti of Bedford - Bedford, OH
Infiniti of Bedford - Bedford, OH
Infiniti of Bedford - Bedford, OH
Reviews
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Best

My service advisor, Chuck, is a true asset to the Infiniti of Bedford organization; his professionalism and aim-to-please attitude are very much appreciated. Presumably, having o...

Worst

All reviews seem positive

Chuck, is a true asset 8/8/2011

My service advisor, Chuck, is a true asset to the Infiniti of Bedford organization; his professionalism and aim-to-please attitude are very much appreciated. Presumably, having one's car serviced at the dealership is usually more expensive, however, I always feel it's a good value for the quality of care received. more
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Delivered on time 8/3/2011

Excellent service. Picked up and left me a loaner car. Delivered the car back to me on time. more
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Positive experience 8/1/2011

Overall a very positive experience. more
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Great service 7/29/2011

great service more
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Consider driving to Bedford 7/27/2011

This was our first experience at Bedford Infiniti, recommended for warranty covered repair work. The staff was very professional, courteous, and knowledgeable. We were extremely pleased with the service they provided. My husband's comment, when I brought our car home, was that we would definitely consider driving the 1.5 hrs to Bedford, if our next new car choice is an Infiniti again! more
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Easiest car salesperson 7/26/2011

I found the salesman Ed Johnson to be the easiest car salesperson I have ever worked with-a real pro. more
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Ed was tremendous! 7/22/2011

I would recommend him (and will) to anybody interested in an Infiniti or any other new car. more
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Friendly and accomodating 7/20/2011

Svc Consultation-attitude/ greeting/ treatment good. very friendly and accomodating more
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Salesperson was excellent 7/18/2011

Salesperson was excellent. Manager came over to meet me. more
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Glad I went to them 7/15/2011

THEY ARE AN EXCELLENT OPERATION AND I AM GLAD I PURCHASED (LEASED) MY INFINITI FROM THEM more
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very friendly and helpfu 6/21/2011

I liked the sales experience because I finally got what I wanted. I had been thinking about getting an Infiniti automobile for a few years and during the summer clearance event I decided to go for it. So I was an easy sale for Infiniti of Bedford as I was already sold on the vehicle before I arrived on their lot. The people at Infiniti of Bedford were very friendly and helpful. more
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Very thorough and polite 6/16/2011

The experience was great and to the point. Pat and Joe were the two individuals involved with my purchase and they were very thorough and polite. Pat showed me the ins and outs of the vehicle, and Joe did the financial paperwork and explained everything clearly. more
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A true professional 6/14/2011

I live 2 hrs away which is why no service is scheduled. Pat was the single best sales consultant I have ever dealt with. A true professional in every way and an asset to the Infiniti. I was not even that sold on the car until I talked to him. WONDERFUL EXPERIENCE! more
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Excellent customer service 6/9/2011

Both Maura and Joe provided excellent customer service, as always. This is the 4th Infiniti I have purchased and the quality of the people working at the dealer, as well as the quality and value of the car, are the reasons I keep coming back. more
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The dealer did a good job of working with us 6/8/2011

We were set on a specific color and option packages and the dealer did a good job of working with us and tracking down a vehicle that met our requirements. more
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Very nice 6/7/2011

I appreciated that they washed and vacuumed my car-very nice. more
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Extremely pleased 6/2/2011

Extremely pleased with Infiniti of Bedford. It's our 5th Infiniti from that dealership. more
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Efficient and friendly 5/31/2011

Beverly was an excellent service rep, efficient and friendly. When I called her on why the call took longer than quoted, she clearly explains that due to the sudden snowfall, more cars came into change to snow tires than expected which caused the delay. However, she promised that they would stay as late as needed to ensure all cars were completed that day, and I did not have to go back on Mon. more
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Treated me with respect 5/26/2011

Treated me with respect and in a professional manner. My service rep even parked the loaner car in front of the dealer show room where I was speaking to a sales rep instead of service area which I had just left! more
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Service was exceptional 5/24/2011

I had valet service which is a real necessity based on the number of hours I am required to be at work! The valet service was exceptional. more
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Owner Message

  • Service Hours:
    * Monday - Friday 7:30am - 5:30pm
    * Saturday 8:00am - 2:00pm



Additional information
  • Payments: Discover, Visa, Master Card, Visa, Discover, Master Card
  • Neighborhoods: Bedford, Lyndhurst
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