The ""office"" repeatedly had no clue what was going on. Times were never respected, no one ever accepted responsibility. One lady lied to me only to have her ""boss"" tell me something different. No one in the office must talk to each other because everyone had a different story. One of the office personnel actually called me a liar to a conversation I had earlier in the day which was absolutely ridiculous and shameful on their part to suggest of a customer. One person they hired who no longer works for the company actually showed up to my door without doing anything quoting me a price on a very expensive indoor coil last year. One person who was supposed to be working onsite helping the main worker, Josh, who was awesome along with Gary Jr., busted his head partying in San Marcos at the river, per the own words of his coworkers, thus slowing down the work preventing same day resolution. They are scared to tell the truth, understaffed, one might say under qualified staffed at that aside from the a fore mentioned and they blame it on ""stuff happens"". Would never use again and am surprised they are still in business.
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