Indoor Air Care

I came to this site to post my positive review for those guys, who service my air conditioning system twice a year, and seeing the previous review actually it did made me ""nervous"":). Previous reviewer because of her own mistake by simply not remembering who was the company that did service for him/her, decided to burn the name of that company. It is just sad. My experience was every time very positive, they are truly great and professional, and I can say honestly, they are one of the best I ever work with. Thanks! more

Rated ""F by the BBB and for a good reason, they have 8 customer complaints against them for poor and unethical service. Here is just my complaint, notice how they claim ignorant to the whole situation by stating they have no record......................strange since they cashed my check #3435 on 3/5/10. This business needs to be shut down!! Complaint: 05/25/2010: I used their services on 3/03/2010 because my professional dryer service repairman told me that there was link gather around the door of the dryer which only happen when the dryer lint vent is clogged. One May 8, I had my dryer repairman out again because it was not drying properly and he asked me if I had the vent cleaned because there is still lint around the door. So I called Indoor Air Care told them that the vent must not have been completely cleared of lint, they understood and scheduled me an appt for 5/16 between 8-10, I called at 11 am due to no show, they claim no order was recorded. I made a new appt on 5/17 for 5/23 betweeb 8-10 again no show and they won't even answer my calls. Very unprofessional, not to mention a waste of my day. Business response: We have no record of this customer, an order of service was never made. Maybe she has confused us with a different company. Consumer rebuttal: How dare you respond to my original post in an ignorant manner in an effort not to face your incompetance and unprofessionalism. It definately was your company, and yes you do have records.....................I paid you and you cashed the check for a service which was not done efficiently and then you played numerous games with my valuable time by scheduling appointment then not showing up!!! Shame on you treating your customer with such little respect, especially during a time when customer service can either make or break you. I would never use your service again and I would advise others not to use you either, it is just throwing your money away. Your company is extremely unprofessional!!!! Final business response: Indoor air care, states via email; Dear miss Leister, we simply have no record of your name or address. I am deeply sorry for your bad experience. IAC has been in business for over 10 years, we have thousands of satisfied customers, and we also have a very high customer service. IAC did not cash any check from you for any amount, please check your records. more

I had them couple of weeks ago in my house, my neighbor recommended those guys to me, and boy they did great work. They did all the vents replacement, I can enjoy now fresher and cleaner air in my house. Thanks a lot! more

5 stars! Great vents cleaning company, fair and good price, thank you! more

Thank you for such a great duct cleaning service, for beeing honest and very informative. Thank you! more

They are very professional, the bill was just as I expected, will use them again for sure. more

I would like to recommend this professional, honest and very affordable company to those who need good air duct cleaning service. I am very pleased with their service, with the team that came to my house and answered all my questions in very understandable and professional way, they didnt offer me anything extra, other than what I was interested in, no hidden charges whatsoever, price was just the same as I choose between the packages over the phone. Very highly recommended air duct cleaning company. Thank you. more

I wanted to find good and honest air duct cleaning company in Tarzana, or some that is close by, so I decided to choose Indoor Air Care and, o boy I made such a great decision! They are very professional and honest, customer service is great, the girl on the phone was very informative and polite, gave me all the info I wanted, the technician did not give me any hidden charges that you hear about those days. Very positive and great air duct cleaning company, thank you so much, will call again! more

Excellent service and air duct cleaning company, they offer 2 packages, came on time, did great service for the package I chosen from, I am very satisfied, and I can feel such a difference with my breathing! Thanks more

I can honestly say that Indoor Air Care is very honest, very professional, and very affordable company. They rescue my vents, did great job, and I am really thankful I got their number from my neighbors. Thanks!!! more

I would like to say few words about my positive experience with Indoor Air Care. I was very skeptic and kinda scared to hire them, because I heard many stories about this kind of companies with extreme over charging and hidden charges. However I gave a try, and I am very happy I did. They came as we scheduled, and were not only very polite, but also very professional, and attentive to every detail. None of the technicians try to sell me anything I didnt needed, and the price was just as I expected and agree to. Highly recommended company to all of those people who would like to hire honest and good company. more

Very glad and happy my wife called them to service our duct and vents in our home in Hollywood. After she got the price over the phone from very polite tel. representative Erica, we decided to hire them. They arrive on time as we scheduled, they did not even try to sell anything, they just did amazing work, for very good price. I liked from the beginning that they offer 2 packages to choose from, and no hidden charges. I am very satisfied with their service, and we will continue using their services in the future. Thank you Indoor Air Care! more

Well, I am not so happy about their service, even though they did really great work, everyone was very professional I must say, but I didnt like that they were late to me for 15 minutes! They excuse was that the previous customer had some complications with the work, but what do I care about that! They should be on time to me no matter what happens!! And the phone call informing me about them beeing late wasnt good enough for me! more

I am very grateful I contacted them instead of other company. They arrived on time, with 30 minutes in advance phone call informing me about it, what I appreciated. They did great work, very professional, and nobody tried to sell me nothing more, than I simply requested. Very positive feeling. Thank you. more

Great work guys, thank you for all hard work you did, and for affordable price. My wife and I are very happy with your vents cleaning work. more

Thank you so much Indoor Air Care, you did really great job, at great price. Thank you guys. more

I contacted this company regarding $99 dryer vent special. Was told fee is flat no matter how long the vent is & guarantee their work or no charge with a 1 year warranty using specific machines made for this purpose. The tech, Ronaldo, shows up & tries to up sell me on couple of options at much higher cost then he says it'll be more expensive since the ad covers up to 5 feet. After threatening to call dispatch, he agrees to just do the work. After he finishes & takes out the hose, I noticed no brush at the end but he says this is a perfect devise for the job and says not to connect the dryer vent for half an hour since they used more

Great and very professional air duct cleaning company Indoor Air Care did amazing job at my home in Sherman Oaks. Highly Recommended company! more

I am so glad I hired Indoor Air Care for my air duct cleaning in Sherman Oaks, one of my homes, thank you so much! more

Excellent, highly recommended, thank you! more