Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Indoor Air Care
|
|
Review by:
citysearch c.
|
|
Review content:
Rated ""F by the BBB and for a good reason, they have 8 customer complaints against them for poor and unethical service.
Here is just my complaint, notice how they claim ignorant to the whole situation by stating they have no record......................strange since they cashed my check #3435 on 3/5/10. This business needs to be shut down!!
Complaint: 05/25/2010: I used their services on 3/03/2010 because my professional dryer service repairman told me that there was link gather around the door of the dryer which only happen when the dryer lint vent is clogged. One May 8, I had my dryer repairman out again because it was not drying properly and he asked me if I had the vent cleaned because there is still lint around the door. So I called Indoor Air Care told them that the vent must not have been completely cleared of lint, they understood and scheduled me an appt for 5/16 between 8-10, I called at 11 am due to no show, they claim no order was recorded. I made a new appt on 5/17 for 5/23 betweeb 8-10 again no show and they won't even answer my calls. Very unprofessional, not to mention a waste of my day.
Business response: We have no record of this customer, an order of service was never made. Maybe she has confused us with a different company.
Consumer rebuttal: How dare you respond to my original post in an ignorant manner in an effort not to face your incompetance and unprofessionalism. It definately was your company, and yes you do have records.....................I paid you and you cashed the check for a service which was not done efficiently and then you played numerous games with my valuable time by scheduling appointment then not showing up!!! Shame on you treating your customer with such little respect, especially during a time when customer service can either make or break you. I would never use your service again and I would advise others not to use you either, it is just throwing your money away. Your company is extremely unprofessional!!!!
Final business response: Indoor air care, states via email; Dear miss Leister, we simply have no record of your name or address. I am deeply sorry for your bad experience. IAC has been in business for over 10 years, we have thousands of satisfied customers, and we also have a very high customer service. IAC did not cash any check from you for any amount, please check your records.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|