Indian Lake Animal Clinic

I had a very bad experience at Indian Lake Animal Clinic about a month and a half ago. I wanted to wait to write a review to see if I was just overreacting, but after more thought, I do not think I was. \r \r For starters, they are very overpriced. I went in for routine vaccinations for my 12 week old puppy and an ""exam and it was $115. They didn't even vaccinate him for something my other vet said was important. I say ""exam"" because all they did was look in his eyes. They did not feel his belly, look in his ears, take his weight or temperature... If you are paying $50 dollars for an exam, it should be a full exam. \r \r Secondly, the staff was not very inattentive to my puppy. No one greeted him (or me).We waited a long time to get called back (while me and my puppy watched the staff greet and pet other animals who came in the building). My puppy was shaking when the vet came in, but she continued on without trying to make him more comfortable. She handled him very rough. Then they gave him a ""complimentary nail cutting."" They took him to another room where I could hear him yelping, barking, growling, etc. When he came back, every nail was quicked (and I mean EVERY nail) The vet assistant (the vet never came back) told me how horribly he did and that we really needed to work on him not getting aggressive when someone touches his paws. My husband and I had already successfully cut his nails with NO problems and we make a point to touch his paws ALL the time - so obviously this was not something we were doing wrong. \r \r Lastly, and really not all that important, the clinic itself is very old and outdated. Doesn't make you feel like you should be paying such an outrageous price. \r \r We are now taking him to Hendersonville Animal Hospital and LOVE it. Very attentive to all the animals, answers all my questions and makes sure I know what is going on. The vets, assistants and even the people at the front desks really know their stuff. My puppy loves it there! The building is brand new and up to date and it is more reasonably priced. Vaccinations and an actual exam are $87 for our puppy. They also successfully cut his nails and made him feel more comfortable with the process. \r more

The most fabulous, caring bunch of people I have met. They often try to save you money by using over the counter meds, when possible. I would never take my pets anywhere else.\r \r My pets are like my children....and I want them to have the best! Indian Lake is the best! \r \r They treated my poodle like he was their own. He had been sick for several yrs with an unusual critical illness. Even had to see specialists. It was worth every penny I spent to have him with me those 3 additional yrs. And, that would probably not have happened had it not been for the drs at Indian Lake! more

We have used this clinic for several years and have had great service; but, have been told, many times, they are overpriced. We took a new cat in for routine vaccinations yesterday and were charged $120. Made an appointment to have her spay and was told it would be $140. It was more than $200 to have our dog spay; but, I hadn't thought much about it since she is a large dog. Today, I price checked with EVERY OTHER vet in town and found only one to be higher - all others were priced similar (competitively) at $45 for vaccinations and $104.34 for the spay - come to find out my dog would have only cost me $140 elsewhere. \r \r Called Indian Lake Animal Clinic for clarification on why they charged $120, for what everyone else is charging $40-55 and they told me they charged me $48 for the ""wellness exam"", which included the vet running her hands over the cat and opening her mouth. My pets will no longer be visiting this clinic. more

I recently adopted a cat from the Nashville Humane Society, and I didn't know it at the time, but he had an upper respiratory infection. I took him to the Indian Lake Animal Clinic, and they prescribed some antibiotics and ointment for his eyes. He was doing fine for a couple of days, but then he started running a fever again and stopped eating. He just became so listless and could barely open his swollen eyes. We took him back to the clinic, and they recommended keeping him overnight so they could treat him with fluids and try some different antibiotics. They also did chest x-rays to make sure he didn't have pneumonia. We picked him up the next morning, and the change in him was AMAZING. He was like a new cat! He has been doing great on the new medication and eye drops that he is taking. \r \r Another great thing is their prices - they aren't obscenely overpriced like some other vet clinics in Hendersonville I have been to. I thought what we were charged was more than fair. more