In Touch Massage & Day Spa

Had a wonderful experiance here. Had a great relaxing massage. THe services were very nice. more

I haven't been here for years but they for the 2nd time they charged my credit card without my authorization and without me having any services there. Do NOT go here. I had to change all my credit card information because of them. more

The therapist was using her phone during the treatment & in general the staff seems unhappy. more

Unfortunately the water was off during the time of my service so I did not get to shower before the massage which I always like to do. The spa is located inside a very busy high end GYM so the locker room is very busy and not relaxing. My service was great. However it is not quiet you can hear the instructors for the classes yelling which was a real bummer. I ended my day by having lunch at the very nice cafe it was wonderful. If you need a massage to work on a sore muscle , which I needed, I was not there to be pampered and treated like princess I had a specific problem area and she was wonderful, I can not remember her name but my sister had the same experience with her therapist I guess I am saying it is more like a physical therapy appointment than a spa experience but I did like the therapist the location the lunch and the price. more

This spa is caught me by surprise. I'm very optimist and always think the best; however, I was not prepared for the wonderful experience of Intouch. Not only is the spa located in a gym, you have access to all the gyms amenities. The staff, from the front desk to the therapist were all pleasant. To top it all off, their services are so reasonably priced, I can have a weekly massage or facial. I left the spa feeling as if I were floating on air. GREAT JOB Intouch. more

Who knew that this little spa would have the best massages!!! I've been to many high-end spas and it is always hit- and-miss with the therapists. I've been to In touch several times and have had 5 or 6 different therapists and have never had a bad massage. I, obviously, have my favorites, but the massages I've received have been nothing but enjoyable! I am not a member of the gym, so I got to come and workout, have lunch in their amazing cafe, steam, shower, and then get my service! Even though the noise of the gym can be a little present at certain hours of the day, the quality of the massage and the service of the spa makes it all worth while! I hated when I spent $150 at a high-end spa for a 55 minute bad massage. In touch is sooooo worth it! more

When in my daily life I feel stress and pressure I love going to my ladies at InTouch to help me find my zen. I love that I can go straight to the spa from work and take advantage of all of the gyms amenities. I love that I have my own personal cheers where everyone knows my name. I love that if my favorite therapist goes on vacation I can still get my weekly massage by an equally talented therapist and not feel like I'm missing out. I love the smiles and genuine feeling when the staff asks how my day was. I love that I feel comfortable enough to tell them all and they will meet me with a hug while maintaining the high standards of professionalism. Even if tempted with ridiculous discounts I would not change to another spa. I like my spa home. Suzanne more

This was the worst spa experience I have ever had. The therapist argued with me when I told her it was too rough or I didn't like certain area's. It felt like I was in a dirty locker room. I had a spa package and I was shorted about 20 minutes, which was fine because it really wasn't an enjoyable experience. more

I booked a last minute massage at this "spa" a few weeks ago. The only reasons I would consider this a day spa is there is a sauna, steam room, plus you can use the showers. I don't really like the idea of getting a massage at a gym, but it would have been nice to know ahead of time that you can use all the services of the gym on your treatment day. The actual massage wasn't worth returning. more

I am so sad to see the previous review. I have been going to spas weekly for about 7 years now. I used to frequent Burke Williams, The Four Seasons, etc... Every since I found In Touch, I don't go anywhere else. It is located inside of a very exclusive and high end gym. When you recieve any treatments at In Touch, even just a small wax, you can feel free to use any of the ammentities of the gym. That includes taking a free yoga class, pilates, swimming in a state of the art pool, or just using the sauna and steam room. But that is not the reason I keep going back. I have never found either massages or facials that are consistantly good anywhere else. Now I have. These are the best therapists in the country. Usually, I always thought it was a hit and miss at spas. Now I can walk in and I know I will be getting the best massage or facial I have ever had. And at half the price I am used to paying. It's no wonder I have seen so many celebrities in cognito getting treatments there. I think maybe the last reviewer was having a bad day and maybe if she had taken one of the free yoga classes, might have seen that being located in a gym isn't always a bad thing. :) more

I was impressed with my experience with InTouch . I found the massage therapists quite educated.They definetly know what they are doing!!! They showed interest and concern. And was by far one of the best massages I've ever had. The receptionists were very friendly and helpful. I'll be back!!! more

They are conveniently located at a really great gym so you have access to the showers, lockers and steam and sauna room. The massage therapists are always wonderful! more

I have been going to In Touch for about 6-7 years now. I am not a Spectrum Club member anymore, yet I still go to the Spa. Between the prices and location, you can't beat it. An hour is like $75, (I think) and 1.5 hours is like $105. Scheduling is pretty easy. But sometimes I have to schedule a few days out in order to get an appt with the person I use. Recently, I go to Jennifer M (Mackey or Maki). Young,Tall skinny girl with hands like Hercules. She's pretty good. When you go in, they give you the robe and sandals. You head into the locker room, which is pretty upscale with towel service. The massage is always great! They have the aroma therapy and soft nature music. The rooms are within the locker room, but towards the back, where it is quiet. They offer you water while you wait. It's nice. You can use the sauna, showers or spa if you like. It's such a nice experience. I have visited places like The Skin Spa in Encino, Mario Tricocci in Chicago, Bally's in Vegas and Lifetime Fitness in Chicago (as well). Between all of them, I really like In-Touch the best. Great all around. Pros: Quality, Location, Price, Tranquil Environment Cons: Scheduling more

Great local secret. The club is clean, modern and beautiful with all the amenities you could ask for. The massage therapist's are all licensed and highly skilled. I've never had a better massage. The facial my wife had was great and they carry all the hottest skin care products! This is the best spa in town - and their prices beat everyone else's, too! more