Impriano Roofing & Siding Inc.

The folks at Impriano were very professional and polite. They did everything that they said they would in the contract. They had a competitive price for their work. I give them an A+ for their service. more

Let me start off by saying I was dreading replacement of my leaking roof. I have heard all of the horror stories about dealing with roofing contractors. After speaking with several friends and coworkers the consensus was to call Impriano Roofing because they do a lot of work in my area. I am so glad I did. From the initial phone call to the final inspection the project could not have been any easier. My home was carefully protected and the clean up was exceptional. The roof was installed in two days! Neither my wife nor I could believe how quickly and efficiently the crew worked. The new roof looks great and I have received many compliments. more

I had a great experience with this company. I had a roof leak that other roofers tried to fix, but could not. I called Impriano and they came out promptly, and provided an estimate quickly. They repaired the roof and I have not had a leak again. I would recommend this company to anyone! Pros: Prompt, Professional more

Impriano Roofing is a great organization. They did a nice job for my brother so I wanted them to look at my roofing and siding project. All aspects of the project were handled efficiently and professionally from start to finish. My new roofing and siding look great! I would recommend Impriano to anyone! Pros: Easy to work with, Professional Company! more

First, let me say that this is not a review of this company's work. This is a review of their customer service. Why am I not rating their work? Well, because they never actually did it! My roof started leaking just over 6 weeks ago, so I called an scheduled an estimate. 2 weeks later, after 2 weather-related estimate cancellations, they came out and inspected my attic and my roof, discovered the source of the problem, and promised to write up and mail the estimate, which we were to recieve within a week's time. \r Well, one week passed, and then another 5 days, and without having received the estimate, I called to find out what was going on. At that time, they apologized for the delay and promised to have it out ""as soon as possible"" and that I would receive it within a week. \r Well, another week passed, and then yet another. Finally, four weeks to the day of the initial visit and 6 weeks from the original date of the leak, I still hadn't received the estimate. I called again at 9 a.m., complained in a nice manner, asked for them to please fax it to me by the end of the business day, 5 p.m., that evening, and informed them that if I had not received it by the end of the day, I would assume that meant they had no interest in my business. They promised to do so and assured me that they did, in fact, want my business. Well, 5 p.m. came and went, and 2 additional business days have passed since, with no further communication from Impriano. I will be taking my business elsewhere as soon as possible. \r So, in conclusion, if you have all the time in the world to get your roof repaired, feel free to go with Impriano. But, if your roof is leaking and your hoping that it won't continue to get worse, find someone else. There are plenty of companies out there that want your business and would be eager to help. Impriano just isn't one of them. Pros: none to speak of Cons: long delays, lies about follow-up, never did the job more