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Imperial Pools

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1810 Lake Shore Dr
Mahomet, IL 61853

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(217) 586-4400
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Reviews
( 86 )
( 27 )
( 2 )
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( 4 )

Best

Imperial Pools Inc. is the company I chose to go with when my pool store suggested we try them out. They recently installed a complete pool system for us. Everything turned out ...

Worst

First time doing business with Imperial Pools Inc. and it was definitely our last time doing business with them. We were having some issues with our pool and needed some servicing...

Excellent Service 6/3/2016

Imperial Pool is an awesome company. I've never owned a pool! I called Imperial pool and Noel was at my house within an hour. He opened my pool and explained everything he was doing to service my pool. The price was reasonable. They checked on my pool the next day. I'm very pleased and have no doubt they will continue to do a great job. more
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Great company! 5/2/2016

It is hard these days to find someone who does what they say they will do, better yet, on time! Noel, the owner, does what he says he will do plus more. He is very knowledgeable, friendly, understanding, and genuine. He always available when you need him. He responds back to all calls, texts and emails in a timely manner Great company, even better owner! more
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Helpful heat sensor 3/21/2016

I was having some trouble with my pool and after doing some research and talking to the people at Imperial Pools I discovered that it was my heat sensor. I went ahead and purchased the new heat sensor from these guys and of course as soon as it came my pool started working properly again. Fast forward a couple months and my pool started exhibiting the same symptoms and luckily I already had the heat sensor on hand. The heat sensor is working wonderfully and my pool has ceased acting up which I am loving. These guys give good advice and sell good parts, definitely recommend them. more
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Bad Experience Get Everything In Writing First! 2/17/2016

Due to the season I needed to close the pool so, I contacted Imperial Pools Inc. I was told that I needed a new motor and cover to close the pool. The cost Imperial Pools Inc. wanted to charge me was very expensive and was the wrong recommendation - I just needed a fix and short wiring not a new motor. The technician was not professional or skilled to do the job, he half way closed my pool - I am very dissatisfied and upset about it. I had to seek out another company to complete the work that Imperial Pools Inc. did not finish. If you go with this company be sure to get everything in writing first. RESPONSE FROM Imperial Pools Inc.: Imperial Pools, Inc. is committed to addressing the needs of our customers. Unfortunately, there are unexpected issues/repairs that come to light after we assess the situation. This can be frustrating to customers anticipating one cost only to find the final cost may be more, once additional issues are addressed. more
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Good company to use 12/13/2015

Prompt, found the problem and didn't change a lot of parts when there was a fairly simple fix. more
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Great care by Noel and his crew 11/15/2015

Noel and his crew did a very good job taking care of our pool this past season. There were a few issues that needed to be addressed and they did a very professional job in handling what was needed. more
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Knowledgeable, professional, excellent. 10/24/2015

See above. Plus the owner and his worker were very pleasant. more
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Excellent 10/22/2015

Noel's knowledge is exceptional, his work ethic is inspiring and we look forward to working together on this special project that is dear to our family. We will add more when the project is complete. more
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Appreciate the thorough closing 10/11/2015

Would like to have feedback on the cover which I wanted to have checked before the closing. more
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Good to Work with 8/6/2015

Noel and the group that he has to care for our pool is very helpful and does a good job keeping the pool in check. They are friendly and easy to talk with. more
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Very knowledgable 6/23/2015

New liner isn't installed yet, although were happy so far with the knowledge and expertise of company. more
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outstanding service 6/18/2015

Imperial Pools did an excellent job replacing my pool liner ~6 yrs ago. This spring, I requested a service call - they provided a quick turn around and exceeded my expectations. Thanks!! more
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Excellent work. 6/1/2015

Imperial Pools did an excellent job for us. We had a pool that had been damaged over the winter. We hadn't been using it, so we decided that we wanted it removed. When I saw Imperial's advertisement I decided to give them a call. Noel explained to us the difficulty of getting a pool removed, which I appreciated. I knew that he would be scheduling us between putting in pools, but he never forgot about us and scheduled us when he could. They got the work done in one day and were very nice about it. They took care of all the details as they removed it and did a wonderful job. I'd highly recommend them! more
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Fantastic Service - As Always!! 5/28/2015

My wife and I have been quite pleased with Imperial Pools for a number of years... They always show up and always get it right!! more
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great job, and Fast. 5/12/2015

the weather this year has been so questionable, when we made the decision to open it was late and we wanted it done as soon as possible. Noel and team were able to accommodate us. more
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Maintenance service to pool and regular care for pool. 5/2/2015

A thorough examination of what the pool needs was done and explained in detail. The estimated cost of taking care of the problem and of also serving the pool was discussed. Noel seems very upright and honest in doing what is good for his clients and for his company. more
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Great and prompt service 4/20/2015

Reasonable price for fixing 5 holes in my pool. more
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Very pleased with everything. 1/11/2015

Did a great job nice estimate was accurate. more
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Imperial Pools

Owner Message

  • Imperial Pools is a Mahomet, IL, based business that serves the Champaign area with professional design, installation, and maintenance of swimming pools and hot tubs. Our perfect record of zero complaints represents our outstanding commitment to you. Feel free to call us for more specific information and to put our 20 years of experience to work for you today!. Pool Enclosures|Concrete Swimming Pools|Hot Tubs|Pool Covers|Hot Tub Construction|Fiberglass Pools|Pool Equipment|Vinyl Lined Pools|Hot Tubs|Pool Chemicals|Gunite Pools|Above Ground Pools||Swimming Pool Construction|Pool Service & Repair|Hot Tub Service & Repair|Commercial Swimming Pool Service|Commercial Swimming Pools|Swimming Pool Dealers|Pool Salt Delivery|Maintenance & Repair|Pool Equipment Installation|Pool Cleaning|Estimates|Leak Detection|Pool Equipment Repair|Leak Detection|Swimming Pool Maintenance

Additional information
  • Hours: Sun 10am-4pm, Mon-Sat 8am-6pm
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