Ideal Image

Terrible experience. They told me it wouldn't hurt and then when it did they charged me extra for numbing. Really? They burned my underarm and left a scar. They have different people there all the time. I tried to get my money back they they made no concessions. I am not going back more

Well Saturday November 26th, 2011 was my first consultation and my first treatment. I did not know that I was going to have a treatment that day, not to mention that I saw results INSTANTLY! The consultant that I talked with Rachel was AWESOME, I felt as if I knew her, she totally understood where I was coming from. The Nurse that did my treatment was GREAT as well. The staff is friendly and very inviting. I will definitely be recommending Ideal Image to everyone I know. For once in my life I am finally getting back to feeling like a woman again thanks to Ideal image! more

The entire staff is wonderful. They listen to your wants and concerns and really want to give you what you want. Everything is well explained and the staff is very upbeat. If you are thinking about Laser Hair Removal, I highly recommend Ideal Image. more

Their laser removal is a scam, apparently the other reviewers work there or are on drugs. First- it's $4000 and the bottom line is THERE IS NO MONEY BACK GUARANTEE. So if it fails, (which read up) it does a lot! Then they keep your money and you get to keep just as much hair as you had before. My husband did this for two and a half years with NO hair reduction. Their reply?? You can just keep paying for extra sessions and hope it magically goes away.. then they told him it was hard to get rid of his type of hair and they have NEVER seen this before... So I addressed that with a rep on their website, here is the conversation: more

Their laser removal is a scam, apparently the other reviewers work there or are on drugs. First- it's $4000 and the bottom line is THERE IS NO MONEY BACK GUARANTEE. So if it fails, (which read up) it does a lot! Then they keep your money and you get to keep just as much hair as you had before. My husband did this for two and a half years with NO hair reduction. Their reply?? You can just keep paying for extra sessions and hope it magically goes away.. then they told him it was hard to get rid of his type of hair and they have NEVER seen this before... So I addressed that with a rep on their website, here is the conversation: Camille: Hi Jennifer Camille: How are you doing? Jennifer: Hi Jennifer: Great thank you Jennifer: I was wanting to get hair removed off my back and arms Camille: Great! Jennifer: My hair is thick, black and coarse as I am Italian Camille: Right now is a great time to look into your options because we are running our Guest Appreciation sale that will save you up to 70% off. Camille: Black hair is perfect for laser hair removal. Jennifer: I was wondering if it does NOT work, do you have a guarantee? Camille: We do offer lifetime membership that will guarantee your results. Our consultant can go more in detail with you about this but you should have great results if you hair is black and coarse! Camille: How are you taking care of the hair now? Camille: shaving, waxing, etc Jennifer: So there is no money back guarantee if it fails, just more sessions? Camille: I don't believe there is a money back guarantee but we will evaluate you through out treatment to make sure you are on the road to being hair free. Our consultant can verify this with you. SO to sum it up a person with hair and ethnicity like my husband should have "great results?" at this point, please look at the pictures I posted of my husband's back and burnt shoulder and see what happens to someone who it doesn't work for. He did not know what he was getting himself into and we lost our money, but now you have the chance to NOT DO THIS!! Please tell everyone you know to stay away from Ideal Image! more

Seriously, i was a little shocked when i first found out how much this costs, especially when compared to the prices at some medical spas, But I felt so comfortable there and they had a payment plan, so I went with them. My friend went with the medical spa a year ago for 6 treatments and all the hair came back. I am still going through my nine treatments at Ideal but the hair isn't coming back! My friend thought it was a joke about using different lasers but it is so true. Our results are so different. She said that she is now going to go to Ideal and start her treatments all over again. Glad I went with my gut. I have never felt better- my legs feel softer than I thought they could. more

Seriously, i was a little shocked when i first found out how much this costs, especially when compared to the prices at some medical spas, But I felt so comfortable there and they had a payment plan, so I went with them. My friend went with the medical spa a year ago for 6 treatments and all the hair came back. I am still going through my nine treatments at Ideal but the hair isn't coming back! My friend thought it was a joke about using different lasers but it is so true. Our results are so different. She said that she is now going to go to Ideal and start her treatments all over again. Glad I went with my gut. I have never felt better- my legs feel softer than I thought they could. more

I have been going to this salon since I moved here with my family in 89. They are the best....no words describe it. If you are lucky enough to get Michelle (partial owner) you are in good hands! more

I have been going to this salon since I moved here with my family in 89. They are the best....no words describe it. If you are lucky enough to get Michelle (partial owner) you are in good hands! more

I just signed up with Ideal Image during there Image day and i was very excited to get started and i highly recomend going! There staff is so nice, and there very professional. They make you feel right at home. I think i made the best decision going to them, I have heard a lot of horor stories and i think i chose a great place. Deffinitly recomend! Pros: Wonderful staff Cons: Dont have any so far more

I just signed up with Ideal Image during there Image day and i was very excited to get started and i highly recomend going! There staff is so nice, and there very professional. They make you feel right at home. I think i made the best decision going to them, I have heard a lot of horor stories and i think i chose a great place. Deffinitly recomend! Pros: Wonderful staff Cons: Dont have any so far more

I went to Ideal Image in Winston-Salem on Stratford Rd. The laser did not work to remove my hair and I got a burn. I had saved up my money and I don't have a lot. Next time I think I will go to a private medical office. more

I went to Ideal Image in Winston-Salem on Stratford Rd. The laser did not work to remove my hair and I got a burn. I had saved up my money and I don't have a lot. Next time I think I will go to a private medical office. more

Thanks Ideal Image! I am pleased with the results and service I received here. I recommend, five stars. more

Thanks Ideal Image! I am pleased with the results and service I received here. I recommend, five stars. more

I went to Ideal Image for laser hair removal on my beard and they burned me. I told them it was hurting a lot while she was doing the hair removal but she didn't turn the laser down. I asked to see the doctor and they told me there wasn't one there. I will never go back there again. I made an appointment to go to a private Dermatologist in Winston-Salem instead. I cannot recommend Ideal Image in Winston-Salem on Stratford Rd. Pros: Clever ads. Cons: They burned me. There is no doctor available. more

I went to Ideal Image for laser hair removal on my beard and they burned me. I told them it was hurting a lot while she was doing the hair removal but she didn't turn the laser down. I asked to see the doctor and they told me there wasn't one there. I will never go back there again. I made an appointment to go to a private Dermatologist in Winston-Salem instead. I cannot recommend Ideal Image in Winston-Salem on Stratford Rd. Pros: Clever ads. Cons: They burned me. There is no doctor available. more

Not at all what it seems in the ads. Painful, tech didn't seems to know what she was doing. High pressure sales. Pros: good parking Cons: incompetent staff more

Not at all what it seems in the ads. Painful, tech didn't seems to know what she was doing. High pressure sales. Pros: good parking Cons: incompetent staff more

Ideal Image in Winston-Salem is not what it seems to be in the ads.Bad experience. High pressure sales. They charge extra for numbing. There is no doctor on site, only nurses. The lady who did my case didn't seem to know what she was doing. Maybe it was her first day. In their ads they make it seems like such a fun experience. In fact, without the numbing, it is painful. Pros: Great advertising Cons: Painful, extra charge for numbing, no doctor, inexperienced laser nurse more