On 02/06/2014, I allowed a sales team to come into my home to demonstrate how the Kirby system works, during the process my daughter's brand new mattress was ripped. The OWNER, CARLOS assured me that he would pay to replace the mattress, but as of today 03/19/2014, the mattress still has not been replaced. I called and spoke with Carlos on 03/07/2014, about the situation and he told me that he already had the check written out to replace the mattress, I gave him my address, but have not received the check. Do not allow these people in your home to destroy what you have worked hard for!!
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