Hyundai Thornton Road

I was given excellent customer services by Reginald Walker and Curley Lee more

My husband could not have done the oil change cheaper than I was charged. And of course, the warranty of this vehicle is unbelievable! more

The treatment and explanation of my car repair after only having it for less than 3 weeks. It was explained to me that a pebble from the road went thru the front grid and cause a pinhole in the radiator. Cost for repair quoted $944.00. Asking Mr.Goodman what was my warranty going to cover. Nothing because the pebble came from the road and I was responsible. He mention that my insurance would pay for it. I explained to him that would not happen. I purchased this car on Dec 30th this incident happen on Jan 16th. Mr.Goodman made it very clear he gets paid a lot of money by Hyundai if he fix a car under warranty or not he will still get paid a lot of money. My response you get paid a lot of money to get the most out of the customer. I was upset to say the least. However my car was fixed with no thanks to him. more

Very poor service, very poor management. more

The service is great before you can get out of your car someone is there to assist you with your car needs. more

after charging me twice, i would not want a friend to have the same experience. thant you for your time and concerns. more

Location more

Fantastic service from start to finish. If you accept the free wash they will scratch the clear coat. Ask ahead of time for NO WASH. more

I arrived there at 7:00am. and all work needed on my vehicle was completed by 8:00am. including washing my vehicle. Great place. more

Would not recommend this dealership to anyone more

every one was very nice and helpful --it was a good experience-- more

My first oil change was free and it only took about 15 minutes from arrival to departure. Love this dealership!!! more

My Debit card was charge 3 times for a $23.28 service. Personel use three different machines with my card. more

I value all your employees,they smile and greet you with respect! more

service great - wash crew needs replaced and make room for someone that wants a job more

Bought a used car with a warranty, was told if I took my car to their service department for repairs I would have no deductable. My car has been serviced MANY times and after the last visit was told I had a 100.00 deductable and was misinformed when I bought my warranty. I have had to bring my car back to be serviced because it wasn't fixed in the first place, been told my warranty wouldn't cover a rental car when it had before, been told I would have a loaner vehicle available on a certain date only to arrive and told to come back the next week because there were no loaners, I brought my car in with several problems last visit one of which was that my oil light was on. When I got my car back my oil light was still on so I had to pay for my rental car and to have the part replaced. They were supposed to have rotated my tires and didn't and fixed a leaky valve cover gasket that i had to pay another repair shop to fix today because it was still leaking and there was a pcv valve that was left hanging from the last time....I could go on and on..... They have always been rude to me and my family from the very first visit (after they sold me my car of more

I've gotten nothing but the best for them, in sales and service. I got a great deal on my new car, and they threw in life time oil changes and tire rotations. I love the service dept. as well, they hand wash my car with every service, even one of the free oil changes!!! Pros: customer service, value, service dept. more