Hy's Steak House

Worst Service ever; Waiter with bad attitude.\r When we read the reviews about this restaurant & how bad the service there, we didn't believe them until we went there. We talked with the manager just after 10 minutes since being seated. The manager was a good listener. However, he seemed not surprised at all about the behavior of the waiter. He didn't do anything except talking with the waiter. We left immediately because we never ever pay a penny for a bad service. more

Worst Service ever; Waiter with bad attitude.\r When we read the reviews about this restaurant & how bad the service there, we didn't believe them until we went there. We talked with the manager just after 10 minutes since being seated. The manager was a good listener. However, he seemed not surprised at all about the behavior of the waiter. He didn't do anything except talking with the waiter. We left immediately because we never ever pay a penny for a bad service. more

We ate here the first week in February. The guidebooks recommended this place saying that it had "hand's down" the best steaks in Hawaii and raved on and on about the seasonings and quality of ingredients. Our experience here was NOT a happy one. We had reservations and got there little early and were seated immediately. The place is strikingly beautiful with exquisite wood paneling and carved wood trim, georgeous antiques and art. The wait staff wear tuxs. We were planning a "no holds barred" dinner but the minute we looked at the menu our plans changed. Appetizers were in the mid-$20 to mid-$30 range and it just went up from there. We elected to each get the steak and lobster dinner and a bottle of wine and leave it at that. That entree was $68.75 each and a bottle of the house pinot noir was $45. This did not come with a soup or salad. The waiter brought the wine and poured a little for me and said he would be back to top our glasses but he didn't come back. It took a very long time for the food to come. They did bring out a slice of cheese toast while we were waiting. We opted for the 9 ounce strip over the 7 ounce filet. With this was with what I'm guessing was a half pound lobster tail, a very small baked potatoe and no more than 10 sugar peas. The steak was perfectly cooked medium rare but had absolutely no seasoning whatsoever. The lobster was so overcooked that it was tough to cut with a steak knife. The peas were cold and the potatoe was dry. The waiter never came by to ask if we needed anything until he brought the check. Someone else did come by and ask if we wanted dessert. We saw other waiters making a production out of cherrys jubilee but opted out. Add it up. Without the tip the bill was $200. These people are living on hipe. The ambiance is amazing but the food is a ripoff. Pros: ambience Cons: price, food, service more

We ate here the first week in February. The guidebooks recommended this place saying that it had "hand's down" the best steaks in Hawaii and raved on and on about the seasonings and quality of ingredients. Our experience here was NOT a happy one. We had reservations and got there little early and were seated immediately. The place is strikingly beautiful with exquisite wood paneling and carved wood trim, georgeous antiques and art. The wait staff wear tuxs. We were planning a "no holds barred" dinner but the minute we looked at the menu our plans changed. Appetizers were in the mid-$20 to mid-$30 range and it just went up from there. We elected to each get the steak and lobster dinner and a bottle of wine and leave it at that. That entree was $68.75 each and a bottle of the house pinot noir was $45. This did not come with a soup or salad. The waiter brought the wine and poured a little for me and said he would be back to top our glasses but he didn't come back. It took a very long time for the food to come. They did bring out a slice of cheese toast while we were waiting. We opted for the 9 ounce strip over the 7 ounce filet. With this was with what I'm guessing was a half pound lobster tail, a very small baked potatoe and no more than 10 sugar peas. The steak was perfectly cooked medium rare but had absolutely no seasoning whatsoever. The lobster was so overcooked that it was tough to cut with a steak knife. The peas were cold and the potatoe was dry. The waiter never came by to ask if we needed anything until he brought the check. Someone else did come by and ask if we wanted dessert. We saw other waiters making a production out of cherrys jubilee but opted out. Add it up. Without the tip the bill was $200. These people are living on hipe. The ambiance is amazing but the food is a ripoff. Pros: ambience Cons: price, food, service more

This place is wonderful! The food is super good and the service was great. Went for our anniversary and truly enjoyed the night. My husband ordered a brick size steak and needed to be carted out, LOL \r Definately high on the list! more

This place is wonderful! The food is super good and the service was great. Went for our anniversary and truly enjoyed the night. My husband ordered a brick size steak and needed to be carted out, LOL \r Definately high on the list! more

Don't let the chatter around town of the price increase at Hy's scare you away. The food is outstanding and... more

Don't let the chatter around town of the price increase at Hy's scare you away. The food is outstanding and... more

Don't let the chatter around town of the price increase at Hy's scare you away. The food is outstanding an... more

Don't let the chatter around town of the price increase at Hy's scare you away. The food is outstanding and so what if they had to raise the price... more

Don't let the chatter around town of the price increase at Hy's scare you away. The food is outstanding and so what if they had to raise the price... more

Don't let the chatter around town of the price increase at Hy's scare you away. The food is outstanding and so what if they had to raise the price... more

Hy's is my favorite restaurant to dine at for a great steak and seafood too! Caesar salad, cherries jubilee and banana foster is all made table side. If you want to impress your guests with good food, fine wine and awesome desserts this is the place to go. The cheese bread is out of this world!! more

Hy's is my favorite restaurant to dine at for a great steak and seafood too! Caesar salad, cherries jubilee and banana foster is all made table side. If you want to impress your guests with good food, fine wine and awesome desserts this is the place to go. The cheese bread is out of this world!! more

Hy's Steak House offers decent steaks at relatively reasonable prices for Waikiki. It is located on Kuhio so easier to get to/from than most of the Waikiki restaurants on Kalakaua. One of our friends said their desserts are really good, so we will try the next time we have a chance to visit Hy's. more

Hy's Steak House offers decent steaks at relatively reasonable prices for Waikiki. It is located on Kuhio so easier to get to/from than most of the Waikiki restaurants on Kalakaua. One of our friends said their desserts are really good, so we will try the next time we have a chance to visit Hy's. more

We went to Hy's last night and I was truly disappointed after reading all the reviews of the restaurant. Cons: Overpriced, Outdated Ambiance, Bottom Line - Bad Experience, Bad Steaks more

We went to Hy's last night and I was truly disappointed after reading all the reviews of the restaurant. We ordered a house salad to share before our steaks. It was WAY overseasoned with the vinaigrette sauce and I could only take two bites before starting to gag. The server completely ignored us when we tried to get his attention. When he finally came back it was to bring us our steaks. I had their special, the "Oscar" which was their butterflied filet mignon with king crab legs on top of a bed of spinach and asparagus. At first look, the presentation was not bad but the bernaise-like sauce which was drizzled on top of everything was way too overwhelming. The steak was dry and underseasoned. The vegetables were the best part of the dish, which does not speak well for a steak house. My wife had the prime rib, which she thought was underportioned but seasoned well. On both of our dishes, we had the garlic mashed potato which was pretty good. We were both truly disappointed at the ambiance of the restaurant. The linens and the interior seem to be from the 70s and the dungeon-like atmosphere was not for our tastes. There are other fine restaurants which are decorated with a traditional/classic ambiance but the food is truly outstanding. (House of Prime Rib in San Francisco is one example of this.) Our bill came to slightly over $100 with no alcohol. I was expecting a lot more. I feel as if we could have stayed in our hotel room, ordered room service and paid the same price for the same type of food. Hy's was pretty crowded and seemed to be filled with locals. We were looking for a Hawaiian spin on great steaks, but ended up having a horrible dinner and very underwhelmed. Cons: Overpriced, Outdated Ambiance, Bottom Line - Bad Experience, Bad Steaks more

Hy's offers something for everyone, whether it's beef, chicken, lamb, or seafood. The steaks are always cooked to perfection. The service is wonderful. The table side service is lovely. My one disappointment is their failure to regulate the attire. The establishment is reminiscient of a colonial period. Heavy furniture and book lined walls. I love to dress up when I go, but unfornuately, too many people show up in jeans or shorts and aloha shirts. It tends to take some of the class out of it. My advice is to dress up and make a night out of it. It's pricey but worth every penny. Pros: food, valet parking, ambience, service Cons: attire of other patrons, pricey more

Hy's offers something for everyone, whether it's beef, chicken, lamb, or seafood. The steaks are always cooked to perfection. The service is wonderful. The table side service is lovely. My one disappointment is their failure to regulate the attire. The establishment is reminiscient of a colonial period. Heavy furniture and book lined walls. I love to dress up when I go, but unfornuately, too many people show up in jeans or shorts and aloha shirts. It tends to take some of the class out of it. My advice is to dress up and make a night out of it. It's pricey but worth every penny. Pros: food, valet parking, ambience, service Cons: attire of other patrons, pricey more