Hydro Heaven Spas Stoves & Bbqs

This is the very first review or testimonial that I have ever given on line for a business, but Hydro Heaven Spas in Pismo Beach, CA and their personnel deserve a very good review. I am approximately a year late with this review. During the whole process of buying, delivery, and installing Catalina Freestyle 14 swim spa they were exceptional. The sub-contractors (electrician and concrete) that they recommended were very good and timely. The swim spa was delivered and installed on the initial date given. The instructions of use and maintenance given by Raffi were very courteous and explained well and fully. I wanted something different on the spa and Raffi (COO) came out himself and corrected it. Luke came out after initial installation of the spa and installed different lifts, he is polite and does great work. All the questions that I have had since the installation have be completely answered politely by Raffi.\r I would highly recommend Hydro Heaven and their great staff to any one.\r \r 3-11-13\r by Al Allison, Nipomo, Ca more

After shopping around we ultimately settled on a spa manufacturer in our local area based on price. We put a deposit of $300 down and thats when our nightmare began... They called and said we would have to wait 3 weeks because the model we picked was accidently sold and delivered, so we asked for our deposit back, they refused and became very nasty. So we went back to Hydro Heaven where we realy wanted the buy the spa in the first place, because we had been refered by other friends. We told them our sob story and what they did blew me away, they gave us $300 off of the spa we picked withoutus even asking for anything, because they felt bad for our situation! Now thats good business! They're also the only local people that sell chemicals on-line which is nice because my house is twenty miles away. more