Hub Hyundai Of Katy

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17007 Katy Fwy
Houston, TX 77094

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(281) 771-0642
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Reviews
( 53 )
( 6 )
( 4 )
( 0 )
( 11 )

Best

Fast, professional service.

Worst

Hub Hyundai West actually had the nerve to take down most of the negative reviews from their FB page!! They are complete scammers, will force you to sign up for auto theft protec...

Dealership's location, courteous personnel & service. 2/19/2014

My Hyundai Tucson is great. Dealership location is very convenient. Personnel are courteous and helpful. more
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Great Customer Service 2/19/2014

I always take my car to the dealership, the staff there is attentive to my needs and very friendly. more
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Great service! 2/18/2014

Great service! more
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Can walk right in! 2/18/2014

I bought car at this dealer and have always carried it there for service and been pleased. Always clean and timely. more
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Great service 2/18/2014

I'm in and out quickly with no problems. more
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Excellent Service! 2/14/2014

Every time I visit Hub Hyundai West, with or without an appointment, I recieve immediate attention and excellent service. more
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So Far, so Good 2/7/2014

We bought two vehicles there in 2013, and have had a pretty good luck with service, with only one minor snafu so far. more
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Great Service 2/4/2014

Always great service!!! more
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Good Service 2/4/2014

The time spend on service is good, the service executed is good just you have to schedule the appointment more than a week before the expected day, don't have available room if you need the service soon. more
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Not the best in service 1/31/2014

Customer service people were so busy discussing personal plans they had no time to help. When they did, the experience was less than satisfying. After the svc call they parked my car in a lot and handed me my keys. It took 15 minutes of walking around clicking my door lock to finally find my car. more
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Great service 1/31/2014

This place offers excellent auto services and the staff truly delivers great customer service. The work in my vehicle was detailed and fast. more
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The service team is excellent 1/28/2014

Excellent staff in service more
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friendly,and nice 1/27/2014

friendly and nice more
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Cannot find my warranty in their system. 1/22/2014

My Platinum warranty does not appear in their system so everytime I get my oil changed there it is supposed to be free. Not only do I have to pay for the service but in order to be reimbursed, I have to call "Big" Hyundai (repeatedly) and send them my paperwork and eventually they send me a check for reimbursement. Also, every single other dealership I've been to for service has not only washed my car, but vacuumed it out too. Only pro is that the staff is polite. more
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Service Department 1/14/2014

The service department people are very friendly and courteous. more
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Best service ever 1/14/2014

Hyundai is the only automobile dealer who has given me satisfactory service on a consistent basis. No hassles, no repeat visits for the same issues. more
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Quick efficient service. 1/8/2014

Easy to schedule appointment. Oil change done quickly. more
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Very Satisfied! 12/31/2013

Original sales person continues to be very responsive to my needs and follows through. more
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Good communication on auto services! 12/25/2013

Advisor, Nate Taylor, keeps you informed on the condition and projected completion of your vehicle during maintenance visits. Very professional guy and wish many could learn from his example. Would also like to see bottled water offered or tea while waiting in lounge, because not everyone drinks coffee. more
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Knowledgeable and Attentive Service Staff 12/14/2013

This was my first visit to the Hub Hyundai service department with my 2003 Santa Fe. My service adviser, Jesus, was very helpful and patiently answered all my questions when I called about 90K mile service, and scheduled an afternoon appointment as I requested. The major maintenance service was completed very promptly. All other service department employees that I contacted were also friendly and attentive. more
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Additional information
  • Hours: Mon-Sat 9am-9pm
  • Payments: Discover, Visa, Master Card
  • Neighborhoods: Addicks/ Park Ten, Northwest
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