I was nervous about calling a appliance repair company without a personal recommendation, but almost every appliance repair company had completely failed us - didn't return calls, never showed up, etc. So I googled for dryer repair company and found Houston appliance repair. I was then plain lucky -- a neighbor had Houston appliance repair out that very evening to fix his gas oven and I saw the vans outside, so I was able to speak with the technician and get a personal quote. It was reasonable.
That's the background, here's the review of my experience with them: these guys rock (to quote my four year-old). Having given a quote at 5pm on Monday, they booked the repair appointment for lunchtime on the next day Tuesday. And they show up at the exact time. I've never had that with any other service. Their customer service is excellent they answered every time. No matter what time. I love it.
They did everything we wanted for exactly the quoted price. And they even try to throw in some extras. They were polite, clean, and professional. Basically, everything you DON'T expect of appliance repair technician.
Tery C.
Spring, TX 77380
more