Hooman Toyota of Long Beach

They got pretty good deals here, definitely when your comparing to most of the other dealerships in the area. i got a great deal from hooman toyota for my 2010 Toyota Avalon. my payments were less than what i was expecting and was very affordable, everything was met to my standards on the car and pricing and i couldnt of been happier. It took a little longer than expected to do the paper work, but it was okay because it was pretty busy, overall, great buy! more

I got my 2010 Toyota Prius from Hooman Toyota and i got a better deal than what i was expecting, great, reliable and fast customer service. i was helped by the sales manager Bijan Rezapour and he was awesome! he helped me with everything i needed with the car and showed me everything about the car. I will definitely buy my next car with them! more

They got great customer service, great deals and wide selection of inventory. i bought my 2011 Toyota Corolla from them and it has been running beautifully ever since, have not had one problem with it and i was looking for it in the color red and no other dealership had the color i was looking for and i was also looking for it to have navigation which they had that no other dealership carried. I did not have to negotiate that much because they had already met my standards and payments that i was looking for and that's all that i needed. the whole process went very well and i also became a V.I.P member because i bought a car from them and that consists of lifetime car washes! lifetime oil, filter and lube changes! free shuttle service to and from my home, free road side service and plenty of other great privileges! more

Awesome staff, i purchased my 2010 Yaris from Hooman Toyota and it has been running beautifully ever since i bought it. The whole process didnt take longer than 2 to 3 hours and they made me feel very relaxed during the process and i am not usually relaxed when i visit car dealerships. I got the exact deal i was looking for and they were so professional throughout the entire process, very clean and professional place. I got a great discount from them that made my payments less than what i was expecting, which made me ultimately happy!!! What was great was that i became a V.I.P member once i purchased the car and that gives me lifetime oil, lube and filter changes, lifetime car washes, complimentary loaner cars, shuttle rides and much more. i am definitely planning on buying my Sienna from them because i know they can offer the best deals!!!! more

Got great deals, great service, friendly and knowledgable staff and nice inventory on their vehicles. i bought my Scion TC from Hooman Toyota and got pretty much everything i was looking for. Their dealership is very clean and professional, which i really liked. I could say the same thing about their service department, their service advisors always get my car done as fast as possible and i usually am helped by Wayne LeBlanc one of their service advisors, which knows everything there is to know about Toyotas and he always takes extra care of me when i pay a visit for my car to be serviced. the great thing is that i became a V.I.P. member when i bought the car and that entitles me to free car washes whenever i want, free oil changes for as long as i own the car, shuttle rides and many more great priviledges, definitely recommended. more

This Dealership i cans say gives better deals than anyother one i have been to. I bought a 2010 Toyota 4Runner and it was in great condition, They gave me all the in's and out's of the car. Their salesperson by the name of Carl explained the vehicles features to me very thoroughly and went over the pricing very calm and collectively. They werent eager to make a sale at all and were very understanding when i told them that i might not by the car today, which i ended up buying the same day and i did not have one ounce of regret because they gave me a great deal some extra stuff that came with it. Once you buy a car from them they give you this V.I.P card that gives you lifetime oil, lube and filter changes, free car washes, free tire rotations, free loaner car when your car is being serviced and lots of other stuff thats awesome. They have great customer service and are very friendly, very organized and reliable! more

I have been to many dealerships before and like usual they give me a hard time in every aspect, but not when i came to Hooman Toyota, i was looking for a 2010 Toyota Camry SE model and every dealership i checked did not have the package i was looking for nor the color it was getting pretty frustrating, however when i went to Hooman Toyota they had the exact color i was looking for and pretty much all the packages. I told them how much i was looking to spend and they worked it out to where everybody was happy and i got the exact deal i was looking for without any stress or worries of extra fees. I get my car serviced there and the great thing is that when you purchase a car from them you become a V.I.P member and you get all these great extra priviledges, such as complimentary loaner vehicle when my car is being serviced, lifetime oil, lube and filter changes, you get free shuttle rides, free car washes whenever you want, free tire rotations and lots of other great stuff. They got a very friendly staff that try to help yoou out with anything and what i liked about them the most was that they were very understanding about what i needed and that was nice to have, will buy another car from here for sure. more

I had a pretty hard time finding the exact model and features for my Toyota Prius because the color and package i was looking for was low in stock due to high demand, but when i visited Hooman Toyota they had it in stock and none of the other dealerships i visited had it. They gave me an awesome price for the car and showed me all of the in n outs of the car. they have a wonderful and knowledgable sales team that go through all of the features of the car with you and they also offer snacks and beverages, which was pretty nice. They got me in n out of the dealership in less than 3 hours, which was a relief because everytime i visit a car dealership i find myself to be sitting there for hours and hours listening the salesmens non-sense. I got everything i needed and left the dealership very happy and satisfied with the deal i got. Their service department is also great and convenient and very friendly they even give me a complimentary loaner car for when needed, when my car is being serviced. Very Convenient, friendly staff and very professional, they earned my business. more

Phenomenal Service- I bought my 2011 Toyota Avalon from them and what i can say is that the process was pretty cenvenient and theyre sales team wasnt pushy at all. I usually have trouble when it comes to visiting and looking for cars to buy because they're always so pushy, but not at all at hooman toyota. They have a very friendly and understanding staff that will push as mucha s they can to get you approved even with a terrible credit score.Their staff have all of the knowledge when it comes to explaining all of Toyotas vehicles and both me and my wife were pretty impressed by the way they treat their customers. they understood our budget and needs for the vehicle. Also, their service department is like no other, very easy convenient and friendly, almost all of the time they have the parts that i need and also when you buy a car from them you become a VIP member and you get all of these great perks such as complimentary loaner car, free car washes whenever you want, free shuttle rides from wherever you are, free tire rotations, free road side assistance, etc. I am soon purchasing another Toyota for the family and i am definitely coming back here again because they got great deals and service. more

I was looking for a Toyota Rav 4 for months, but no dealership had the color nor package i was looking for, but when i visited hooman toyota they met all my needs, from features to my budget and it was very relaxing throughout the whole process of purchasing the car. what also made me buy the car from them was their VIP package which you get when you purchase acar from them, which you get life time oil, filter and lube changes, free car washes whenever you want, free tire replacement, free loaner car while your vehicle is being serviced, free shuttle service and lots of other amazing perks. they gave me a great deal and their vice president Rayan Nissani was awesome and trustworthy in which i could tell, most of all the process was extremely convenient and a good experience, definitely recommend this plpace if your looking for good service and a great deal! more

Fast Service! I ordered a part that i needed ASAP and they had it in stock right when i got there! i visited 3 other dealerships and they all said it would take 3 to 4 days to recieve the part, but hooman toyotas parts department had everything i needed in stock and they were very preciase with everything! they also send out awesome money saving coupons for my service of my RAV 4 thast i also bought from their sales department, which is also great! they're very reliable and convenient and meet all my needs everytime i visit there, GO HOOMAN TOYOTA! more

great customer service! they know how to take care of their customers and really want to earn a customers business for a lifetime, i purchased my toyota camry close 8 months ago and the process couldn't have gone better. The salesman that helped me went by the name of daniel and he was just wonderful, from understanding what our needs and wants were to our budget, also great service department, they get you right in and right out, what was amazing was that they have a complimentary loaner vehicle department,which they give you a free loaner when your car is being serviced so you can get all your daily errands done, it was a big help to me because i was getting my car and i needed to head to the bank before they closed and they gave me a free loaner for however long i needed to get my things done, overall great team and great customer service! more

Great service!!! I get my Toyota Venza serviced every 3 to 4 months for its required oil changes and tire rotations… and not once has Hooman Toyotas service department nor sales department come to fail me. I purchased my vehicle approximately 18 months ago and I had a great salesperson help me upon the purchase of my Venza by the name of Julie Wang. She gave us a full comprehension of the vehicle and a thorough explanation of the vehicles features and capabilities, the day I purchased my vehicle I had my hands full meaning that I had all of my children with me, but it wasn’t too dreadful due to Julie kindly taking care of them and offering them some popcorn and other goodies that Hooman Toyotas sales department furnishes! Whenever you buy a car Hooman Toyota you are given a VIP card that has your information registered under the dealership and your entitled to complimentary car washes, complimentary oil changes, free tires for as long as you own your car, courtesy loaner vehicle, express shuttle service to and from anywhere. Wayne Leblanc, shows to be the epitome of what a service advisor should be. He always makes me feel right at home and explains himself thoroughly every visit. During the time my vehicle was getting inspected they have a great lounge furnished with state of the art massage chairs and plasma televisions, which you could use at your convenience and if you so happen to make a visit in the mornings they serve delicious donuts, coffee, cappuccino, latté’s and much more! What came as an extreme shocker to me, that I have not witnessed at any other dealership providing is their complimentary loaner vehicle department where they provide you with a free loaner vehicle at the same make and model of your car while your vehicle is being fixed, all at your convenience, which was just a wonderful experience because I had to pick up my children from school. Overall, the customer service as a whole is awesome and very persistent at everything they do. They’re always on the right track with my repairs and it’s insistently repetitive every time! more

Never in the times that I have purcharsed a vehicle, have I got the experience that I recieved from this last purchase. Employees going above and beyond to make their customers happy. From the first hello to the last handshake good bye. No pressure what so ever they really do want a customer for life. more

For years, I have been driving hand me downs of family members. All because I felt a new car wouldn't be in my budget. That was a big mistake, I never really looked into. After my last car took a dump, I did what I know best window shop. Only this time I ended up, happier then ever driving home in my new yaris from Hooman Toyota. Thanks to walking into the right store meeting the right sales person Daniel, my life took a turn in the right direction. more

These are my experiences take it or leave it. Customer service, 1/5 if that. CLUELESS STAFF! My wife dropped off our 4 runner. She needed a ride home since it was going to take 3 hours to accomplish a 45 min. job. Driver and staff were not very polite but abrupt and on the verge of rude - short would best describe it. Unprofessional! Go to Cerritos were we have received great service there. We received a call to do recommended work but interestingly, not all recommendations by tech listed on invoice when I picked it up. I know enough about cars to do a few things. When I picked it up, I was in the bay and passed up by three service guys as they helped three other people. I am in my late 30's but look young and of Pacific Islander decent. Discriminated by age and ethnicity or staff is CLUELESS! Terrible customer service! When I mentioned it to someone they offered to have me speak to service manager but he probably was the guy who passed me up in the colored Hawaiian shirts. The service department needs training on how to be professional, polite service providers. more

Yes, in deed this is the best visit to a service center I have ever experienced. I must say they are one busy service center that manages to keep there customers smile while they wait to be helped. I just went in for an oil change and wash they past friday, it was around 3pm and were packed with cars on the drive. They mentioned it may take up to two hrs because of the volume of cars they had. I stayed hoping they would finish a little sooner and an hour later I was informed my car was ready! My car was washed shinny and I was now ready to start my weekend. more

Happier then ever with my local Toyota dealership. I was in the market for a new car and decided to check out the vehicles at Hooman Toyota. Never did go in expecting to drive home iin a 2011 Venza. Yes, after test driving it I fell in love, my sales rep told me about the great 4th of July sales event that had just started and when we starting going over the price and numbers, he made me a deal I just couldn't walk away from. I recommended anyone in the market for a toyota pay Jorge at Hooman Toyota a visit. more

LIARS LIARS LIARS ON SEPT.19,2010 I BOUGHT TOYOTA SIENNA LE V6 8 PASSENGER FROM HOOMAN TOYOTA.HERE IS MY STORY I INQUIRED ABOUT PRICING ONLINE AND MR. DAVE RUBIO FROM HOOMAN TOYOTA REPLIED.HE TOLD ME HE HAS THE VEHICLE AND THE COLOR I WANTED.WE AGREED ON A PRICE AND IT WAS DECIDED THAT ON NEXT DAY 09/19/2010 I WOULD PICK UP THE VEHICLE.I TOLD HIM THAT I HAVE APPROVED LOAN FROM BANK OF AMERICA AND THEY ARE OFFERING ME 3.39% APR LOAN FOR 72 MONTHS.DAVE TOLD ME SUBMIT YOUR LOAN APPLICATION AND I GUARANTEE WE WILL MATCH IT OR BEAT IT AND ALSO 500$ DEPOSIT TO ENSURE MY INTEREST IN THE DEAL.THEY RAN MY CREDIT AND TOLD ME ITS EXCELLENT(780AND 801). IT WILL TAKE LESS THAN 2 HOURS WHEN YOU WALK IN TO CLOSE THE DEAL. SO NEXT DAY MY WIFE DROPPED ME OFF THERE AT 10 AM.FIRST THING RUBIO TOLD ME WAS THAT HE DOES NOT HAVE THE VEHICLE BUT HE CAN GET IT WITHIN 2 OR THREE DAYS OR IF I WAIT HE CAN TRY OTHER DEALERSHIPS.(HE KNEW I HAD TO BE AT MY WORK AROUND 1:30 PM) I TOLD HIM TRY TO GET VEHICLE TODAY.HE LOOKED AROUND AND FINALY GOT THE VEHICLE AROUND 1 PM.I GAVE THEM ALL THE INSURANCE MISC. INFO AND PAPERS FROM BOA STATING APPROVED INTEREST RATE.FEW MINUTES LATER THERE FINANCE GUY SHOWED UP AND TOLD ME THEY CAN OFFER APR OF 6.00 % AND CAN NOT MATCH BOA AS PROMISED.I WAS LATE TO WORK AND THEY KNEW THAT.NOW THEIR INTERNET SALES MANAGERS DAVE RUBIO AND CHRISTINA TOLD ME CLOSE THE DEAL AND YOU CAN BRING THE CHECK FROM BOA IN FEW DAYS AND WE WILL ROLL OVER THIS ACCOUNT.I BELIEVED THEM AND SIGNED THE PAPERS AND PICKED UP VEHICLE . NEXT DAY (MONDAY) I CALLED BOA AND THEY SAID I CAN GET MY CHECK ON WEDNESDAY TO PAY OFF DEALERSHIP.SO I CALLED HOOMAN TOYOTA TO LET THEM KNOW I WILL BRING CHECK ON WEDNESDAY. TO MY SURPRISE FINANCE MANAGEDR SAID THAT ITS NOT OUR POLICY TO HOLD THE SIGNED DEAL(PAPERS) FOR MORE THAN 24 HOURS.I EXPLAINED TO THEM THAT I CAN GET THEM CHECK BY WEDNESDAY AND REMINDED HIM OF THE PROMISE MADE BY HIS MANAGERS (RUBIO AND CHRISTINA) BUT HE SAID THERE IS NO SUCH A THING IN DOCUMENTS.SO NOW I AM STUCK WITH THEIR FINANCED 6 % LOAN. SO THESE GUYS ARE LIARS DO NOT DO BUSINESS WITH HOOMAN TOYOTA AND IF YOU MAKE THE MISTAKE OF DOING BUSINESS WITH THESE GUYS DEMAND EVERY PROMISE IN WRITING.THEY USED ONLY FEW TRICKS ON ME BUT I AM SURE THEY HAVE MANY MORE SO STAY AWAY! more

If all Toyota dealers treated customers like this then Toyota will be in big trouble. Do not go or trust this dealer!! more