Hon Heating & Cooling

In response to the "beware of this business" comment. I am the service tech. who worked on the a/c. I did find a leak in the system and started to repair it. I started to pump the refrigerant back into the system in order to make the repair, which is a very common pratice, in doing so we feel the compressor tripped on internal overload and shut it's self off. That situation presents its as a bad compressor. I did fail to remember about the possible internal overload that would reset after it cooled down. I did not add any extra refrigerant to the system, that was to be done after the leak was repaired. If the service tech. from GFC had tested the system before replacing the unit, he might would have found that it was not bad and was ok to use. I did try to go back and check it again the next day but was unable to due to the fact that the home owner had already called this GFC company and they had already replaced it. The home owner was returned his $89 check and was not charged for our more

My central air unit wasn't blowing as cold as it should have been, so I called Hon Heating & Cooling. The repairman found and repaired a leak in a line. He then asked me to turn the unit on so he could refill it. After some time he told me that the unit was bad and that I would be needing a new one. He also said that the compressor just stopped when he was filling it. He took measurements of my furnace, asked me for $89 and said that his boss (Steve Hon) would be calling the next morning with a quote for a new a/c unit. Remembering that the repairman had told me that he had only been out of trade school and employed by Hon for three months, I decided a second opinion would be wise. After waiting until 1:00 the following day for Steve Hon to call with his estimate, which never happened, I called a respected company that a friend had recommended to me. GFC Heating and cooling came later that afternoon to check the a/c unit out. After inspecting the unit, GFC's owner told me that the guy from Hon's had filled the unit too fast, ruining the compressor's shaft internally. While I was being told this, Hon's repairman from the day before called to ask if he could come and look at the unit again ""just in case"". By this time, GFC was already removing the old unit. I told Hon's guy what GFC had told me, about the unit being filled too fast. Hon's repairman then back-tracked and told me that he hadn't even tried to fill the unit. The guy was blatantly lying. GFC installed a new unit that is working great. I'm now out $969 because of Hon Heating & Cooling's ineptness. Hon charged me the $89 for destroying the old unit, and the new one was $880. I've called Hon's five times since last Friday (June 27th, 2008), and left messages for Steve Hon to return my calls. Today is July 2nd, and Hon is still dodging me, not returning my phone calls. Save yourself a lot of money and aggravation and call a more honest and reputable company. Hon will see picket signs soon. Cons: Non-experienced employees more

I have had this company come out and do work for me several times. They do quality work and they are quick. the prices are cheaper than alot of other companies. The people that work there are very nice. I highly recommend this company to everyone. more