I have used this service twice, including one time with overnight care. Let me first say that we have ""special needs"" animals. My cat, Midgie, is 22 with kidney disease, Monkie, the Tibetan Spaniel is sooooo needy, and Lizzie, has seizures and is ""other dog aggressive."" We were new to Burbank last year, inherited the dogs from our daughter who moved east and needed someone we could trust. Gretchen came for a personal meet and greet and brought one of her employees, Marsha. They were unbelievable. We were on the east coast, and Gretchen texted us at least twice daily with updates and they installed the webcam so we could look at our babies whenever we needed to see that they were okay. They are trained in pet CPR and are quite possibly the most caring people I have ever had take care of pets. Lizzie had a seizure, Gretchen stayed by her side, took her to emergency care, kept me updated and stayed with Lizzie until she was sure she was fine. No doubt that I would always use them
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