Hollywood Overhead Doors

My garage door torsion spring snapped and I needed to get both of them replaced. I called 3 companies, Welborn, Overhead Door, and Hollywood. Welborn and Overhead Door sent representatives out to give me an estimate. Hollywood gave me an estimate over the phone after i described the problem in detail. When they came out, the representatives from the other two companies tried to sell me a new door instead of fix my existing door for MANY hundreds more than the cost to repair. After I declined getting a new door, they provided quotes for the repair. Overhead Door was 50% more than Hollywood and Welbon was 100% MORE. Welborn then asked me if they could match the price would I choose them. I asked them, ""why would I choose a company that tried to rip me off over a company that gave me an honest price to begin with?"" So I chose Hollywood and they came out and they were at my house within an hour. He came in and replaced the torsion springs quickly. It was very obvious he had been doing this for a VERY long time. He also tuned up the other parts of the door (tracks, hinges, etc...) as part of the service. The other companies wanted to charge extra for a tune up so I didn't even ask them to quote on it. Hollywood did a great job!!! at by far the best price and I don't think either of the other two companies could have done any better job. All around an OUTSTANDING job!!! This is my first review post. I actually took the time to write a review because I hope Hollywood gets more business and I hope Welborn gets what they deserve for trying to gouge their customers. more

I have used this co. for years. Great service at an honest price. more

Overhead Door repair: These folks did a repair on a door damaged by a forklift and they did a great job at a reasonable price. They came out when scheduled and knew what they were doing. more

I had the bright idea to install a used garage door myself. 90% of the way through the project, I realized that the door I was installing required some more parts, specific to the door manufacturer. I called Katie at Hollywood Door and she spent half the day researching which parts I needed, faxed me an 8 page installation diagram, and hard the parts in stock and ready for pickup. This kind of customer service is a rare commodity unfortunately. I would encourage anyone to call Hollywood Door for ALL of your Garage Door needs. They have been in business since 1936 and it is obvious why .... they take care of their customers. Thanks Hollywood! - Kevin // Lakewood Pros: Great sense of costomer care and reasonable prices more