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Holiday World of Katy

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28909 Katy Fwy
Katy, TX 77494

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(281) 371-7200
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Reviews
( 4 )
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( 2 )

Best

I haven't purchased the camper yet, but when I do I will go back to holiday world of houston. Great patience,wonderful salestaff and great chocolate chip cookies. Looking forward ...

Worst

Don,t know about the sales dept. but the service department ain't worth a dam. Talked to Ross (service advisor) explained an electric problem we had with our slides. He told us br...

Editorial review from Citysearch 4/8/2014

Thank you for the great service from the sales and service department more

Editorial review from Citysearch 3/31/2014

Presented several useful bits of info along, As well as a very good demo of how things went more

Editorial review from Citysearch 3/14/2014

They were very informative. more

Editorial review from Citysearch 3/5/2014

They were very friendly and personable. more

Editorial review from Citysearch 2/26/2014

I would stay again in the future more

Editorial review from Citysearch 2/25/2014

Tech knew what he was talking about. more

Editorial review from Citysearch 1/30/2014

Very personable and professional. more

Editorial review from Citysearch 12/13/2013

Frank did an outstanding job explaining how the unit works and for the one question that could not be immediately answered, he promised to get back. He also did a great job resolving the step issue. more


Editorial review from Citysearch 11/18/2013

Theo was great. Very friendly and professional. more

Editorial review from Citysearch 11/4/2013

I would not recommend this business to my worst enemy. Holiday world has had my NEW camper for over 6 months within the first year for simple repairs. I have been ran through every excuse and 4 different service advisors (can’t keep employees) who “drop the ball.” The current repair has been at holiday world for 4 months and counting for a grey water tank. Last week I was informed my unit was ready to be picked up, when I arrived not one repair was complete and my unit looked to be ran sacked(bed mattress’ thrown on the floor). The next RV dealership is within walking distance I would advise to go there don’t make the same mistake I did. Contact me for proof if needed. more

Editorial review from Citysearch 10/21/2013

Pretty good on helping and really showing where everything was and he answered any questions we had. more

Editorial review from Citysearch 10/3/2013

Your entire dealership is first class, you folks are just great! more

Editorial review from Citysearch 9/16/2013

I purchased a new 3800RE Montana fifth wheel trailer\r from Holiday World Katy last weekend. I would like to say a very big Thank\r You to Chuck Keller the sales person who treated me and my wife with the\r up-most respect and Chuck is the one who sold us on the new Montana when we\r was looking for a used fifth wheel trailer. Chuck did a super great job on\r answering all of our questions and explaining all the options we had. \r \r I would like to say a very big Thank You to Frank who walked me and my wife\r through our new Montana and explaining everything on our new trailer to us\r very well. Frank did a great job helping us out with all of our questions\r about the new Montana.\r \r Thank You Holiday Would for making this purchase a great experience for me and my wife, and to Chuck and Frank.\r more

Editorial review from Citysearch 9/5/2013

VERY unacceptable business practices!!!!! Went in on a Friday to buy a 5th wheel. Went back on Saturday to make credit app, etc. Gave them a down payment, not a deposit, for $6500. Was told that if we didn't get the loan terms we wanted, we'd have the option to continue or call off the deal. WELL....before we got approved for our loan, they ran our down payment through the bank!!!!! A down payment is not a deposit!!! A down payment is to be processed at the same time as the loan!!!! This place will NOT see us again!!!!! more

Editorial review from Citysearch 9/4/2013

I have bought lots of stuff in life in this place, it is the best experience I have ever had. more

Editorial review from Citysearch 8/27/2013

Scott did a great job. Detailing was beyond my expectations. And the parting gifts were appreciated. more

Editorial review from Citysearch 8/9/2013

We would like express our gratitude to your Service Department at Holiday World of Houston for their quick response to our needs on such short notice. Their employees were very polite and quick in getting us back on the road so we could enjoy our vacation. We would highly recommend your services to others. more

Editorial review from Citysearch 8/5/2013

Our experience from sales to service was excellent. Our salesman was friendly and knowledgeable which encouraged our purchase of our travel trailer. Thanks more

Editorial review from Citysearch 8/2/2013

Great service, everyone there was very friendly. Had a wonderful experience buying from this company. Our sales person was great. more
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  • Service, Sales, Parts, Motor Homes-Travel Trailers-Fifth Wheels, Keystone, Newmar, Fleetwood, Winnebago

Additional information
  • Hours: Mon-Sat 8:30am-6pm
  • Payments: American Express, Discover, Master Card, Visa
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