Holiday Inn Hotel & Suites FOUNTAIN HILLS - N. SCOTTSDALE

My husband is handicapped, and needed a lot of extra care, but coming to the Holiday Inn, we did not realize that their staff would be so attentive to our needs. Without going into too much detail, Pam Rayton, the Hotel's Head Housekeeper provided excellent care for my husband. Pam is so sweet and caring, and definitely deserved to be commended for her good work! Thank you, Pam for assisting my husband with his needs. It was very special of you, and you went above and beyond your call of duty. We really appreciated it! more

My husband is handicapped, and needed a lot of extra care, but coming to the Holiday Inn, we did not realize that their staff would be so attentive to our needs. Without going into too much detail, Pam Rayton, the Hotel's Head Housekeeper provided excellent care for my husband. Pam is so sweet and caring, and definitely deserved to be commended for her good work! Thank you, Pam for assisting my husband with his needs. It was very special of you, and you went above and beyond your call of duty. We really appreciated it! more

Thank you so much for opening the doors of your beautiful hotel to me and my family for our annual reunion. Your hotel is clean, your rooms are spacious, and your staff is delightful! Thank you for going an extra mile on every single request that my family had for you during our stay. We will recommend the Holiday Inn in Fountain Hills to EVERYONE! more

Thank you so much for opening the doors of your beautiful hotel to me and my family for our annual reunion. Your hotel is clean, your rooms are spacious, and your staff is delightful! Thank you for going an extra mile on every single request that my family had for you during our stay. We will recommend the Holiday Inn in Fountain Hills to EVERYONE! more

Having stayed at this Inn for over a month, we are now heading back to Michigan. What we will never forget is the hospitality provided to us by the wonderful staff of the Holiday Inn. Our pillows and our mattress were so comfortable that we wanted to know where we could buy such comfortable pillows. Best night sleep of any hotel. What was also impressive about the Holiday Inn was the rates we got. We do know that summertime is your off-season, but we were lucky to get such a wonderful rate. Two thumbs up, guys. Cleanliness, great night sleep, good rate all in a comfort of an upscale Holiday Inn Fountain Hills. Two Thumbs up, you guys. Well Done! more

Having stayed at this Inn for over a month, we are now heading back to Michigan. What we will never forget is the hospitality provided to us by the wonderful staff of the Holiday Inn. Our pillows and our mattress were so comfortable that we wanted to know where we could buy such comfortable pillows. Best night sleep of any hotel. What was also impressive about the Holiday Inn was the rates we got. We do know that summertime is your off-season, but we were lucky to get such a wonderful rate. Two thumbs up, guys. Cleanliness, great night sleep, good rate all in a comfort of an upscale Holiday Inn Fountain Hills. Two Thumbs up, you guys. Well Done! more

My Daughter and I stayed at this beautiful Holiday Inn. To be honest with you, this was the cleanest and the nicest room we have ever stayed in. Not only did it have the jacuzzi and the beautiful fountain view, the staff of the hotel was the most pleasant to deal with. One of the employees, in particular, made our stay especially pleasant. Her name is Jeannette, and she works the morning shift. I will definitely be back and recommend this hotel to all my friends! more

My Daughter and I stayed at this beautiful Holiday Inn. To be honest with you, this was the cleanest and the nicest room we have ever stayed in. Not only did it have the jacuzzi and the beautiful fountain view, the staff of the hotel was the most pleasant to deal with. One of the employees, in particular, made our stay especially pleasant. Her name is Jeannette, and she works the morning shift. I will definitely be back and recommend this hotel to all my friends! more

We stayed at the Holiday Inn for three months while vacationing in Fountain Hills from Farmington Hills, Michigan. No letter could express the gratitude that we have for Gary, Rosalind, Abraham, and their staff. The room was clean, spacious, and comfortable. The staff was always accommodating no matter what we asked of them. My wife is partly disabled and is in need of a lot of care. The staff at the Holiday Inn went above and beyond their call of duty whether it was for room service, front desk requests, house keeping, or their maintenance department. Our daughter is an attorney, and will be in AZ this September to work on a major case. I've already made her accommodations at the Holiday Inn at the Holiday Inn in Fountain Hills! It's the best! more

We stayed at the Holiday Inn for three months while vacationing in Fountain Hills from Farmington Hills, Michigan. No letter could express the gratitude that we have for Gary, Rosalind, Abraham, and their staff. The room was clean, spacious, and comfortable. The staff was always accommodating no matter what we asked of them. My wife is partly disabled and is in need of a lot of care. The staff at the Holiday Inn went above and beyond their call of duty whether it was for room service, front desk requests, house keeping, or their maintenance department. Our daughter is an attorney, and will be in AZ this September to work on a major case. I've already made her accommodations at the Holiday Inn at the Holiday Inn in Fountain Hills! It's the best! more

Gary- you da man! Thanks so much for the very nice room and your hospitality. It's a bummer not having A/C in our home, but we had fun staying at your Holiday Inn. We appreciate it so much. Muchas gracias por todo! more

Gary- you da man! Thanks so much for the very nice room and your hospitality. It's a bummer not having A/C in our home, but we had fun staying at your Holiday Inn. We appreciate it so much. Muchas gracias por todo! more

Dear Gary:\r \r Both January and May's Museum Fundraisers were a big success thanks to the efforts of your staff. Thank you for hosting and emceeing our event. The food was impeccable, the out-of-towners loved the rooms. Best in Fountain Hills, altogether we raised over 3,000 dollars in just a few short hours.\r \r Million thanks for everything you do for our town. more

Dear Gary: Both January and May's Museum Fundraisers were a big success thanks to the efforts of your staff. Thank you for hosting and emceeing our event. The food was impeccable, the out-of-towners loved the rooms. Best in Fountain Hills, altogether we raised over 3,000 dollars in just a few short hours. Million thanks for everything you do for our town. more

Dear Gary: Both January and May's Museum Fundraisers were a big success thanks to the efforts of your staff. Thank you for hosting and emceeing our event. The food was impeccable, the out-of-towners loved the rooms. Best in Fountain Hills, altogether we raised over 3,000 dollars in just a few short hours. Million thanks for everything you do for our town. more

RE: Holiday Inn and Suites at Fountain Hills, AZ My friend and I stayed at this hotel with my two cats. After they changed the sheets I woke up with 15 to 20 bites on my neck, my friend had bites all over her chest. There was a dead bug on the pillow (took pictures). We notified owner/manager Gary Lvov who stated they did not have any bug problems and kept blaming the fountain hills fountain. Gary Lvov falsely claimed we were bitten at the fountain (surely the story they use on everyone). Meanwhile my cats, which never visited the fountain, itched and scratched continually and one of them in fact now has a secondary skin infection from the constant itching. After we checked out, within 5 minutes the cats had diarrhea , took them to the vet and they found round worm. In addition to the parasite they got at Holiday Inn, the constant itching reaction they had to the bed bug bites has caused one of them to have a secondary skin infection and severe hair loss. To date my cats have been to the vet 5 times since our checkout on 07-05-11 . Because of our stay in Holiday Inn my cats have round worm, a bacterial skin infection and a urinary tract infection. I have all documents supporting all health problems from parasites, bacteria, fungus etc. were contracted during our stay at Holiday Inn. Today is both of my cats first birthday, this is how they get to celebrate it. They will need to be on medication for 6 months just for the round worm. To date vet bills are over $500 and doctor bills over $100. We were diagnosed with ?bed bug bites? by my family doctor (signed doctored documents are available for your review). I provided the hotel and their insurance with all doctor and vet notes, all doctor and vet bills and invoices, pictures of the bug on the pillow with the ?Holiday Inn? sign, pictures of the multiple bites on all of us, recorded conversations with Gary (manager/owner) and despite all evidence and doctor and vet bills and invoices and they have the colossal nerve to claim they have no bedbugs and we cannot prove it. It is proven and undisputable they have unsanitary conditions, including bed bugs. Please also be advised I had just had a biopsy and needed a clean comfortable environment. I went to stay at this hotel because the air conditioners at my house were not working, the exposure to such unsanitary conditions could have caused me a severe and serious infection at the biopsy site, thankfully the surgical tape I had on prevented this. I am still needing additional test results to see if I also contracted round worm at that hotel or any other parasite. The public health department has already been notified and an investigation has already initiated, our credit card company has been notified, priceline has been notified and we are now in the process of notifying the Attorney General, District Attorney, BBB and any other governing government agencies. I can provide all the pictures and documents proving the numerous health problems suffered from more

RE: Holiday Inn and Suites at Fountain Hills, AZ My friend and I stayed at this hotel with my two cats. After they changed the sheets I woke up with 15 to 20 bites on my neck, my friend had bites all over her chest. There was a dead bug on the pillow (took pictures). We notified owner/manager Gary Lvov who stated they did not have any bug problems and kept blaming the fountain hills fountain. Gary Lvov falsely claimed we were bitten at the fountain (surely the story they use on everyone). Meanwhile my cats, which never visited the fountain, itched and scratched continually and one of them in fact now has a secondary skin infection from the constant itching. After we checked out, within 5 minutes the cats had diarrhea , took them to the vet and they found round worm. In addition to the parasite they got at Holiday Inn, the constant itching reaction they had to the bed bug bites has caused one of them to have a secondary skin infection and severe hair loss. To date my cats have been to the vet 5 times since our checkout on 07-05-11 . Because of our stay in Holiday Inn my cats have round worm, a bacterial skin infection and a urinary tract infection. I have all documents supporting all health problems from parasites, bacteria, fungus etc. were contracted during our stay at Holiday Inn. Today is both of my cats first birthday, this is how they get to celebrate it. They will need to be on medication for 6 months just for the round worm. To date vet bills are over $500 and doctor bills over $100. We were diagnosed with “bed bug bites” by my family doctor (signed doctored documents are available for your review). I provided the hotel and their insurance with all doctor and vet notes, all doctor and vet bills and invoices, pictures of the bug on the pillow with the “Holiday Inn” sign, pictures of the multiple bites on all of us, recorded conversations with Gary (manager/owner) and despite all evidence and doctor and vet bills and invoices and they have the colossal nerve to claim they have no bedbugs and we cannot prove it. It is proven and undisputable they have unsanitary conditions, including bed bugs. Please also be advised I had just had a biopsy and needed a clean comfortable environment. I went to stay at this hotel because the air conditioners at my house were not working, the exposure to such unsanitary conditions could have caused me a severe and serious infection at the biopsy site, thankfully the surgical tape I had on prevented this. I am still needing additional test results to see if I also contracted round worm at that hotel or any other parasite. The public health department has already been notified and an investigation has already initiated, our credit card company has been notified, priceline has been notified and we are now in the process of notifying the Attorney General, District Attorney, BBB and any other governing government agencies. I can provide all the pictures and documents proving the numerous health problems suffered from our stay at the Holiday Inn at Fountain Hills, AZ. more