Hirst Transmission Specialist

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8415 N Palafox St (at Serving all of Pensacola and surrounding areas)
Pensacola, FL 32534

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(850) 478-3395
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Hirst Transmission Specialist - Pensacola, FL
Reviews
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Best

Took my ""baby"" to Steve at Hirst for a check when I started experiencing some clutch issues. My 2007 Shelby GT had been modified before I bought it, and had a LOT of money in it...

Worst

Specifically, I got a quote from this shop as well as 5 others to fix my vehicle. This shop as well as the 5 other shops all had quoted me a price within $25 of each other. This...

Honest and Professional 4/4/2011

Took my ""baby"" to Steve at Hirst for a check when I started experiencing some clutch issues. My 2007 Shelby GT had been modified before I bought it, and had a LOT of money in it, so I didn't want to trust it to anyone. more
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Professional, Honest & Fast !! 11/24/2009

My son attends UWF & we flew there to drive home from Pensacola to Naples (10 hour drive) for Thanksgiving. We found his 2002 Ford sport trac had a transmission leak.Steve Hirst found & fixed the problem the same day! No upsell about needing a new transmission or super costly repair, like some of the other repairs shops I've dealt with in my life. Being 750 miles from home, it was great to locate a transmission repair shop that repaired the problem the first time & for a great price! I would highly reccommend Hirst Transmission to the locals of Penscola & anyone just passing through. Thank You Steve! Pros: Honest, knowledgable, Diagnosed Correctly 1st time! more
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Bait and Switch 8/13/2008

Specifically, I got a quote from this shop as well as 5 others to fix my vehicle. This shop as well as the 5 other shops all had quoted me a price within $25 of each other. This shop was recomended, so I chose this one to fix my vehicle. I took my vehicle to them and the next morning I received a call saying the cost to fix the vehicle was 300 HUNDRED dollars more than I was quoted. This is NOT to say that there was anything more to fix unexpected, just that they had misquoted the parts previously. MIND YOU I GOT SIX TOTAL QUOTES, all were basically the same. When I explained to the man that I had gotton other quotes and all were around the same price of his original quote, he told me that every one else I called was just trying to bait me into their shop (just like Hirst I guess). They really took my vehicle apart and then went up on the price by 300 dollars. What Am I Gonna Do About It, Its disassembled in their shop. Well When I called him out on it he decided to ""eat it"" (the extra charges) and went back to his original price, well close. I still had to pay 25$ more than the quote. NICE TRY BUDDY!!!!!!CLASSIC, RIGHT!!?! more
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The Hirst family goal is to provide the most honest, knowledgeable, and friendly service possible.

Owner Message

  • Hirst family goal is to provide the most honest, knowledgeable, and friendly service possible. Over the past 13 years the Hirsts have earned a reputation as the leading authority in transmission troubleshooting and problem solving. More so the Hirsts are known for their unique "straight talk" customer service. The Hirsts provide a genuine one-on-one connection with you to deliver skilled diagnosis and multiple options for repair in a language you can easily understand so that you can make the best decision possible for your vehicle needs. At Hirst Transmission Specialists you will never feel pressured or bullied into a repair. George and Stephen both cherish that they have little sales experience and embrace their "anti-franchise" approach to conducting business. Hirst Transmission Specialists also delivers the highest value for its services, which has not gone unnoticed. The biggest names in Pensacola's auto industry prefer and refer Hirst transmission Specialists: Frontier Motors ;Bobby Likis Car Clinic Pre-Repair; Ted Ciano's Automotive; Fisher Tire and Service; just to name a few. They trust Hirst and you can too!.

    Atsg,BBB,Domestic,Free Towing,Imports,We Specialize In Late Model & Computerized Cars & Trucks

Additional information
  • Hours: Mon-Thu 7:30am-5pm ; Fri 7:30am-4pm ; Sat Closed ; Sun Closed
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: North Central Pensacola
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