The Hilltop really is a lovely setting, but I will never go there again. \r
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After years of giving them the benefit of the doubt for slow, inattentive service and mediocre food, the meal that put us over the edge was the night they served us moldy applesauce. \r
When this was brought to the server's attention his comment was, ""Oh."" \r
No offer to bring something different. \r
No apology. \r
No explanation - although it is hard to imagine an acceptable explanation. \r
No offer to bring it to the management's attention. \r
Just, ""Oh."" \r
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Believing that owners may not be aware of problems if no one tells them, I wrote a letter. \r
You guessed it - no phone call - no letter - no response at all. \r
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I can only assume that they don't care at all about customer service or the freshness of their ingredients. \r
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