Henderson Automotive Service

I took my car to Henderson's because it was cutting off and running funny. When I first got there the mechanic said I needed a major ($400) tune up. I was unable to afford that so I asked if he could just do part of the tune up that I could pay for. I asked if an older relative could pay the full amount over the fone by credit. When I got back to the shop the guy who runs the shop, Jim, said that he told my grandmother that the car needed the tune up to get running and so she paid the full amount. As angry as I was that he took advantage of my grandmother, I knew that my car would be fixed and I could pay her back. Unfortunately after getting the tune up, my car was still cutting off,running funny, and now the engine light was on. Long story-short, I have been taking the same car to henderson's every three days for the past month. I've spent $813 at their business for them not to fix the problem that I brought it there for. STAY AWAY FROM HENDERSON AUTOMOTIVE! more

After failing emissions I used this establishment to fix my car.I carried my car to them to have my o2 sensors replaced(oxygen sensors).About an hr after I left the lot my service engine light came on.I returned that next day and expressed my concern,and he put some hand held machine under my steering wheel punch some codes in,and my light went off.Literally 30 minutes after leaving my light came back on.I returned the next day and then they told me I needed a catylic converter.My car is an 06 with a little under 42,000 miles.I told them not only is my car not fixed but I have encountered a new problem.Now I'm riding around with my service engine light on.They act like they was bothered and felt like I was discouraging the customers that was there to be seen.Now my engine light is on,my car is jumping and it's stalling.I did'nt have all these problems with my car,when I first bought it to them.My car was riding fine.I did'nt know I needed oxygen sensors until I went to emissions and failed for that minor ISSUE alone.My car is riding so bad I'm consideing trading it in.Everyone I take it to advises me to take it back to Hendersons.Pep Boys would'nt touch my car.I waited for 6 hours at the Pep Boys on University Blvd for them to tell me if it has new o2 sensors they don't know what the problem could be.They rather not put a bunch of parts on my car and charge me alot only to have the engine light come back on.I know what your saying,take it to the dealer the only thing with that is,they usually have your car for over 5 days and you have to get a rental.I can't afford the rental and pay for my car.I'm a single mother with 2 kids.I need my car. more