"It has now been a year since the family and I have taken up residence in our new home and I wish to take this opportunity to thank you, in a more formal manner, for all that you and your people did to make our dreams become a reality. In retrospect, making dreams come true is a tall order to fill, and probably one of the many reasons why so many homeowners have less than satisfactory results. You and your people, however, did an admirable job and we hold you and your firm in even higher esteem now than we did when we began the building process..."
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