Heaven Spa

We had the time of our lives yesterday and I couldn't wait to wrtie a review of our expierences there! Pros: wow wow wow more

What a surprise. Mom took us to Heaven Spa and we spent the day there last Sunday! Pros: Best we've ever had more

We (me and my sisters) all went to Heaven Spa on Sunday for our annual girls getaway! Pros: BEST FACIAL AND MASSAGE EVER more

This is suppose to be a spa and I THOUGHT a spa was suppose to be about relaxation. Well I went here once for service (it was OKAY but I would not recommend..I just went b/c it was the closest to my home). So I called to make an appt. and the woman was SO RUDE I ended up telling her nevermind and hung up. Her attitude was AWFUL!...I will drive the further distance for better service. PLEASE DO NOT GO TO THIS SPA! HORRIBLE CUSTOMER SERVICE! more

Being a client,together with my entire family and most of our friends, of Heaven Spa for the past several years I am appalled at the phony reviews (see the previous review about waxing and a 2 year old). Pros: Great services,great staff,great spa more

First of all I could not even find the place!!! Once I finally figured out where it was I walked in and was not expecting what I saw. It was so small and I guess they figure that if they put enough fountains in the room the place automatically turns into a spa. I had my 2 year old daughter with me because I was just going in for a wax. Everybody gave me these weird looks and then this one guy asked me what I was going to do with her. She's only 2! She's going to sit in a chair, eat her snacks, and wait until I'm done!... Anyway, the lady who did my wax was very nice and she even offered my daughter something to eat. The wax itself hurt like Hell and I vowed to never do it again. I told my best friend and she recommended another spa that uses ""numbing cream"" so I'm going to try them next time. more

Super,Super,Super!! Pros: Fab services and therapists more

This was a day ""made in Heaven"". Pros: Wow Wow Wow!!!!! more

This is a fabulous Day Spa. I am really surprised with the recent slew of negative reviews (obviously phony ones). It really is so terrible for people to write these phony reviews when this Spa does such a world class job of pampering in every way! Shame on you!! Pros: Best facial and massage I've ever had!!! more

having a massage is a special treat for me, so I was excited to use a gift card to heaven spa. they had me down for the wrong type of massage(Swedish instead of Aromatherapy), which I thought I clarified upon check in but still received the wrong treatment. I even paid for the Aromatherapy, which cost more money. The masseuse was ok, nothing spectacular but not bad. Next, I got a mini-facial which was a complete waste at an over-priced $50 - it was basically a glorified face scrub. The ""massage"" portion of it entailed the esthetician's fingers dancing on my face. The atmosphere was ok - I agree the ""lounge"" is awkward. The rooms are small, I imagine its hard for the masseuse to maneuver. You can hear what is going on in the hallway and in the salon next door. There are far better places in the area for services. more

I went to Heaven Spa for underarm waxing, this was my first time. I have to say I was afraid of the pain...however it wasn't too painful. The customer service was great. Everyone was nice and greeted me with smiles. The waiting area was very soothing, with dim lights, drinks and soothing music. Nice atmosphere. Also the price was the cheapest I found in philadelphia. I recommend this spa for waxing Pros: Overall nice atmosphere more

This was ,as always, a unique and first class experience. We have been going to Heaven Spa now for over 3 years,and each and every time we go the services are first class as is the decor and the staff. Reading some of the recent negative reviews only seems to bolster the belief that other spa managers/owners are trying to trash Heaven Spa because there own businesses are so substandard. Believe me if you go here you will never find rudeness (as one purported cleint wrote) or anything but the very finest day spa we have ever been to. Pros: the best therapists more

I would not spend my money here again. I bought a certificate and the receponists were rude to me when I was trying to schedule a last minute appoitment. I understand that around Mother's day is probably a big day for them, but the rudness and inablity to work with a paying customer is crazy. When I asked to talk to the manager he got very hostile with me. Then I asked to speak to someone above him like a manager he HUNG UP on me!! I really don't even want to go this place, too bad I have to use my gift certificate. Maybe I will try to sell it on craigslist. I figure with a bad economy, a place like this would be thriving for any kind of bussiness. Too bad they lost out of my sale. Cons: Rude managment more

Heaven spa used to be a nice place, I was a monthly regular there until recently. In my opinion, the staff is great but the facility and management needs an overhaul. Cons: This used to be a nice place more

Servicing six women isn't an easy job! Heaven Spa made this job look like a piece of cake. Pros: 10 stars for Heaven Cons: None that I can possibly imagine more

This was such a special treat! Pros: The best Day Spa ever! Cons: Zero! more

My boyfriend bought me a 'day in heaven' gift certificate for Christmas. Things are a bit hectic, so I unfortunately lost the gift certificate he gave me (I know....bad girlfriend). Anyway, we made a call, located the credit card statement as proof of payment and went to Heaven's Spa to make an appointment. As we approached the spa, we saw a man storm out of the door yelling into his cell phone, hang up, then walk back into the spa. We laughed and commented that he indeed needed a day in heaven. How surprised were we to see him behind the desk! When we approached the desk, my boyfriend introduced himself by saying that we had called and spoken to a gentleman named Alex, the reason for the call and then produced the credit card statement. The man took the credit card statement, walked out from behind the desk, put the statement in a file and told us to call back in a couple of days. All that and hardly made eye contact with us. A few days later when we called, we found out that the man we interacted with was ALEX and is out for a few days (hopefully mental health days!!!). Will I go get my 'day in heaven' there? Sure - but only after confirmation that Alex will not be the person putting his hands on me. I'm sure they have skilled massage therapists who excel at their profession. If only their customer service employees excelled at theirs! Pros: ummm...none come to mind Cons: where do I start? more

Have been here a couple of times for facials. Would highly recommend Zina for the best facial ever. Friendly, warm, knowledgeable and professional. Great spa with great atmosphere too! Pros: Nice friendly staff! more

Actually I met several ""angels"" at Heaven Spa. What a great getaway this was from all the tension and stress that I have in my life right now. Pros: The entire experience was WORLD CLASS!! more

Incredible! Pros: Everything is awesome! Tatiana is a gift from Heaven!! more