Terrible to deal with -- choose your appliance at their showroom, then buy it somewhere else! They subcontract delivery, installation, and repair, so you might as well buy it online and get your own guys. They have no pull with their subcontractors.
We purchased top end thermador oven (5000) and it arrived with a problem. Six weeks later, the thing still roars like an airplane and we haven't been able to use. Something wrong with this picture, right? Terrible!
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