Harlen Johnson Heating and AC

4.6
126 reviews
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id: 31371113
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2643 Royal Ln
Dallas, TX 75229

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(972) 241-7771
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Best

Great & timely service

Worst

Do not call the phone number they have listed! It is NOT their phone number - it has been mine for over 7 years and I am tired of getting their calls. They are obviously not very ...

Exceeded my expectations and I was very pleased. 5/10/2012

Hector was open, honest, professional and thorough. He explained everything to me, confirming my questions and solving our problem promptly and efficiently. He also had a quick and efficient work-around when a particular snag arose. We highly recommend Hector and Harlen Johnson. more
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Always efficient, timely, and courteous 5/10/2012

I have used Harlen Johnson company for more than 25 years and have recommended them to many others, who have also been pleased. It is very comforting to have the service done by such an ethical, trustworthy company. more
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Great Service, Reasonable Rates! 5/9/2012

Our air conditioner went out and my father recommended that we call Harlen Johnson Air Conditioning. We didn't know what the problem was, however, the repairman was very knowledgable and knew immediately what the issue was. He advised us of the options and prices of repairing or replacing. Since purchasing a new unit would be energy efficient and saving us money in the future on our electric bill, we ended up having a new unit installed. They provided excellent service in a timely manner. more
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Highly recommend them 5/9/2012

I have used Harlen Johnson for 19 years. They have given consistently good service. more
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Do a good job and have nice customer service. 5/9/2012

Harlen Johnson Heating & Air Conditioning Company came in and replaced 3 of the units in my home. I've had no problem with them doing anything I ask them to do. They come in when they say they'll be here and get the job done within a timely manner. more
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Great 5/9/2012

Harlen Johnson is always reliable and dependable. The techs are polite, knowledgeable, honest and trustworthy. more
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Very reliable, fair prices, good work 5/9/2012

Harlen Johnson Company installed the air conditioning and heating units in my house when it was built in 1959. We have used them for the past 53 years. What better recommendation is there? more
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Great maintenance service appointment! 5/9/2012

Bob was very personable, answered my questions and did a great, thorough and excellent job! more
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Impressed 5/8/2012

We have used Harlen Johnson Heating & Air Conditioning for years and have been really impressed with them. We started using them through a recommendation and were so pleased that we kept using. more
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Prompt, efficient, expert service 5/8/2012

Hector was professional, expert at his trade, courteous. Best of all he worked quickly and was prompt. more
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Excellent. 5/1/2012

Steve was prompt, professional, and courteous. He was thorough and answered all my questions. more
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Very through and competent. 3/14/2012

I actually live next door to owner of Harlen Johnson Heating & Air Conditioning Company and he's a good guy.I'm very happy with their service all these years. more
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The best air conditioning company I've ever used. 3/9/2012

Harlen Johnson Heating & Air Conditioning was always on time, clean, and actually got the job done ahead of time. They were just unbelievable. more
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I reported CREDIT CARD FRAUD on Harlan Johnson Heat 3/5/2012

This is a very dishonest company. Beware! Pros: null Cons: null more
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Thank you for your honesty! 3/2/2012

I would like to express my gratitude to Harlen Johnson Heating & Air. My Central a/c & Heating system went out and Mr. Johnson came out and was very polite and had a crew out that same day to install a new system. The crew was very professional. Thanks Mr. Johnson for your service. Pros: null Cons: null more
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H*O*R*R*I*B*L*E* customer service. 2/27/2012

H*O*R*R*I*B*L*E* customer service. This place has truly gone hill and fast. Homeowner beware Pros: null Cons: null more
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Bad Service starts w/the person answering the phone.. 2/10/2012

the WORST customer service ive ever had. That was just talking the 'girl' in the office. i hate to see what kind of work they actually do. No way ,,uh uh more
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CRAIG JAMES KILLED 5 HOOKERS 2/9/2012

CRAIG JAMES KILLED 5 HOOKERS Pros: null Cons: null more
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TOO MANY BBB COMPLAINTS 10/2/2011

****This Place USED TO be a reputable company....**** Bad experiences with the horrible office people should have tipped me off. Was a customer for many years. I moved, came back, called them. Its been one thing after another and now I see the BBB has complaints rolling in as well. Thank God for the BBB. keep up the good work BBB. Run these clowns out of dodge please. more
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