I am a single woman who just bought her first place and was looking for a company to do some small jobs around the house. The gentlemen that did the estimate made me completely uncomfortable, he came off as very aggressive and just gave me a general sense of unease. Against my better judgement I went with this company to complete the two jobs because the price was right.
The first technician arrived in the last 10 minutes of the 4-hour window and was unable to clean my duct system because I have an atypical AC intake. He opened the machine and told me ""Look how dirty it is, that's what needs to be cleaned."" Closed the unit. The company demanded full payment for an incomplete job, basically I paid $200 for him to blow some air on my vents.
The second technician/electrician was an hour late and told me that he would need to remove a large amount of my ceiling to complete the job which was the exact opposite of what the man who gave me the estimate said. Another job incomplete.
I called the company to complain and ask for a partial refund. After much back and forth, they agreed to refund me $50, which was fine with me. But when the check arrived it was only for $25... they said that because I used a mailer coupon they had already given me a discount. They have been very difficult to work with and I do not recommend them.
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