I was interested in buying a bird. The bird was puffed up and keep putting it's head under its wing....which may be signs of a sick bird. When I asked if they would give a one week health guarantee so I would have time to bring the bird to an avian vet and observe the bird to make sure the bird was healthy, I was told absolutely not. When I ask why not, I was told that I might mistreat the bird and then say that they sold a sick bird! I mentioned that it is customary to give a two week health guarantee since these were expensive birds and the woman behind the cash register say that she never heard of such a thing. Needless to say, I did not purchase the bird from this pet shop. The pet shop that I did purchase from was only a few miles away and did give a two week health guarantee. I now have a very happy bird! Also, I later found out that my neighbor purchased a parakeet from Pet Palace that died within a week. When they told the same lady behind the cash reqister, she said that the bird was just fine when it left the shop and that the customer was responsible for the death. She then ignored my neighbor and refused to speak to her! Very strange people.....please beware.
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