Hall Tree

I wish I could give this establishment zero stars. But perhaps it deserves one star just because someone who working toward a Ph.D. in the social sciences might find it worthy of study. It is a glaring example of what is wrong with Richmond....where people who are selling second hand clothing act like they are too good to be the least bit friendly to their customers. If you aren't one of them (if you aren't meeting the sales clerks for lunch at the Country Club of Virginia on their day off from The Hall Tree) be prepared to be put in your place. Or don't bother going to this store at all. more

Wish I could give a negative star but unfortunately I have to give a one star since that is as low as this review will go.You really have to go in The Hall Tree to get a taste of these ladies for yourself.UNBELIEVABLE how arrogant some people can be when they work at a CONSIGNMENT STORE! They do NOT acknowledge you when you enter the store,NO ONE asks if you need any assistance while you are browsing and if you do try to smile at an employee they look at you as if you are scum of the earth! I don't believe in judging people by their appearance but gosh,I drive a new Lexus and wear a Rolex. and they looked at me like I was some nasty,unsavory customer! Why does the owner allow such attitude from her employees? I cannot believe she has managed to stay in business as long as she has with this kind of attitude!They advertise upscale,name brand but I saw mostly FADED GLORY!Seriously if you are simply wanting to be looked down upon by all means then go to The Hall Tree BUT if you are looking for name brand items at VERY reasonable prices I suggest you go to The Fan Thrift store.They don't have the snobby attitude,people will speak to you there and you can seriously get great deals! Example: Paid $6.98 for a pair of UGG'S that were like new! You can't even find UGG'S at The Hall Tree. more

I took over 75 articles of clothing from my wife, a professional and community leader in our city. Her wardrobe consisted of Lilly Pulitzer, Ann Taylor (not Loft, mind you), J Crew, Michael Stars, Vera Wang, Talbots, etc etc- you get the point. Fully one third of the articles were not even worn- still with original tags. The sales associates -2 women- snickered quietly as they dissected each article ( I am not kidding). I almost laughed aloud as I heard comments like ""this button hole looks stressed"" and ""this lower hem looks tired"". Pros: imagining an SNL parody of the Hall Tree Witches Cons: Just go and experience the chill- it's bad theater at best! more

The Hall Tree has been a Richmond institution for as long as I have been living here (14yr) and more. Nothing surprizes me about the additude of the staff, for they are definately bettter than anybody else..at least they give off the snobbish airs that they are, the ""higher elite"". Don't fall for their game, ignore and enjoy the shopping. The additude isn't going anywhere except to the bank. Personally, I haven;t shopped there for years, I go to the Butterfly Consignment, and many others in town that treat its' customers with friendliness and care. Pros: selection maybe? Cons: terrible additudes more

Be Conversational. Pros: Ex: strong margaritas Cons: What are the drawbacks more

The Hall Tree in Richmond is a complete rip-off. Don't bring jewelry there to consign, whatever you do! I brought in a $300 24-k gold necklace and trusted them to price it fairly. Since they set the prices, you don't get to argue. Came back to collect and they'd priced it at $20! Less than some cheap, plastic jewelry they had on display! My cut? About $7. I've never felt so ripped off. I'm certain it never even made it to the floor for sale and that they sold it to a jeweler for a profit. That's where I should have taken it in the first place! Taking your clothes to Goodwill and getting a tax receipt for your donation will also surely garner you more than what your pathetic ""cut"" of the sale price will be. I say avoid this place unless you like getting ripped off. Cons: rip-off more

The clothing is OK, but there is a chill in the air for sure. I had to stand at the checkout for several minutes before one of the ladies behind the counter bothered to come over and ring up my purchase. Granted, I'm not going there for the social contact, but customer service and friendliness are traits I look for in stores that I frequent. These seem to be old Richmond society babes who look down on the very people who patronize their store. more

I would steer clear of this place - the women are incredibly rude and unfriendly to both buyers and sellers. I consign all over town and will never return to the Hall Tree, I was treated with total disrespect. Whatever happened to a little customer service, or at least a smile? Plus many of their clothes are cheap, in poor condition, or outdated. It's not worth putting up with the sales associates' attitudes to search through to find anything worth purchasing. There are plenty of other fabulous and friendly consigners in Richmond that I'd rather give my business. more

Hall Tree is a great place to find great items. I find myself stopping by every week or at least every other to find out the new items they have. more

It's true; Most of the ladies who work at the Hall Tree won't bother to look your way when you visit, much less welcome you to the store. They don't look my way and, though I'm not a society gal myself, I am a corporate gal...not a slob. I have occasionally had the privilege of having some kind conversation while checking out and am somewhat surprised by any friendliness I encounter. But still, I have found some great deals and some beautiful clothes for my children. So if you're looking for friends or have low self-esteem, best steer clear. If, on the otherhand, you can stomach some snobbery, you might find some delightful deals. Pros: Find Some Beautiful Clothes at Great Prices Cons: Some Staff is Uppity more

I use to go here frequently, but it got to be too much. They say they pride themselves on quality, but many of the items there are something you would get at Rave, Dollar General or WalMart and are over priced. You CAN find quality items, but you have to look. Not to mention, the women there are pretentious and RUDE. I'd suggestion going somewhere like the Butterfly. They at least have a wide selection of designer clothing and are alwyas helpful. Pros: Mingling with Richmond Society Cons: Rude and pretentious more