Dropped my dogs off and was greeted by a surly, extremely unprofessional-looking man at the front desk. I had made an appointment previously, detailing everything we wanted done, but when I brought them in, it was as if we had never spoken before. Most every response from the shop worker was rude and condescending. When we picked the dogs up, we noticed immediately that their haircuts were not up to par. It looked like my 7 year old had gotten a hold of them with the scissors! The groomer was apparently untrained in various dog breed grooming techniques and cut where they shouldn't have & did not trim areas that should have been. On top of that, they charged me $20 more than we had discussed, which needless to say, I was not pleased about. My dogs are now scratching and licking themselves constantly since their return, so I will most likely re-bathe them to see if that helps. I defintely would NOT recommend this establishment.
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