I had been going to this place for a few years. I found a woman who did my hair exactly the way I wanted it, every single time I went. Not just when she was having a good day, but ALLthe time.Well, She along with about half of their staff, left and then they refused to tell me any more than "she doesn't do hair anymore, we are going to re-asign you with someone else" Well, they said it was free so I figured I could save some money this month! She said they were useing my old formula, slapped it on my head and took another person. Someone different shampooed me then I sat and waited as she did another person before she was able to cut my hair. Before she got her scizzors out (thank god!) I realized my roots did not match my hair, they were redish in color and it did NOT cover my greys so it looked like I had pink streaks! It was free, so I said nothing, even though it was very obvious to the hairdresser she said nothing either. I said I didn't need it cut and got out of there. I immediatly went home in search of another new salon. I actually stumbled upon my hairdresser, But, they infact lied to my face in hopes I would stay at their salon.
From my brief experience as a "new" customer I saw girls that seemed to have too many apointments. Everyone is frantically rushing around as quickly as possible. This would be fine I guess if the quality of work wasn't compromised by doing so. When one chooses a Day Spa to have their hair done, it is because they have higher expectations. My expectations were only met because my hairdresser actualy cared about ME and not just my business. Now that she is gone there is no reason for me to put myself through the hassel of going there. The atmosphere is stuffy, nobody seems happy, again, they rush you so when you get home you have something you could've done yourself. I never felt comfortable enough to just walk in there with out doing my hair and make up because of how people looked at me, including other customers. I'm not saying I'd like to roll out of bed and go in, but I'm going there to have someone else make me look good, that's why I pay to have my hair done!
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