So last year I did my taxes at H&R block after many years of doing them at Jackson Hewitt. I did my taxes and got my refund in a few weeks, however the forgot to file my state return so I called the Franchise tax board to find out why I had not received my check. Come to find out they did not file my return. I finally got them to file it and i eventually got my money but it was a huge hassle to get the H&R Block office to admit the mistake. They did refund my prep cost for the state return. Then this year i find out that they never put the childcare credits on my last years return. I had to amend my return and now i am getting back another $1250 from federal and $705 from state. They are just very incompetent. This is why you pay people so much money to do your taxes. I could have done them myself for a whole lot less and it would have been a better out come. Go to Jackson Hewitt for your taxes. H&R block is to in experienced. They have too many new people, whom don't have English as a
more