HEARTHSTONE ANIMAL CLINIC

I have been taking my dog to Hearthstone for many years. I was very happy with it prior to Dr. Pelton purchasing the clinic and am even happier now. One Sunday afternoon several moths ago my dog got very sick.. I called the clinic and Dr. Pelton called me back. He said it sounded very serious and to meet me at the clinic. When I got there, he was there with his wife and children. I asked where he had been and he told me they had been at church. It turned out that my dog had parvo. Dr. Pelton did many things that most would not do. He came up on a day the practice was closed and remained there most of the day to make sure my dog was ok. He certainly did not have to do any of that. Dr. Pelton and the rest of the staff are the most caring and compassionate people I have ever had the pleasure of working with. I am a customer for life. more

Marie and the Dr and the whole staff for that matter are great. Pros: kind and honest Cons: none more

Okay, I probably sound like a huge brown-noser, but seriously, guys, I will NEVER take my pets anywhere else. In fact, I actually live in Austin and am totally willing to drive into Houston to take my babies to Dr Pelton. The whole staff there is absolutely amazing. You can tell that everyone who works there, from the Techs to the lovely front desk woman, really cares about your pets and their health. The office is spotless and very homey, which I find very comforting. Recently, my cat had an emergency life-threatening situation and while the vet I took him to in Austin wanted me to put him down and was overpriced and understaffed, Dr Pelton gave me ALL of my options and was prepared to follow through on a plan to save my baby's life. And he did! And I saved hundreds of dollars to boot! Take your pets to Hearthstone Animal Hospital! You won't regret it! I surely don't! Pros: Price, Excellent Staff, Well-Informed Doctor, Great Communication With Clients Cons: There aren't clones of these people! more

I have worked with many vets through the years and I have NEVER had a clinic or a Vet as NICE as Dr Pelton and his staff. They are very friendly and really seem to care about you and your pets. Dr Pelton and all of his staff will take as much time with you as needed to make sure that you undertand everything and are comfortable with a treatment plan. They are very reasonably priced and I have not seen them try to dig into any pockets. I would highly recommend this office. They have excellent comunication and follow up skills. Thanks to Dr Pelton and his staff. Pros: Friendly Vet & Staff, reasonably priced, feels like family for your pet Cons: None more

My Dogs have been going to Hearthstone Animal Clinic since I first got them at 7 weeks of age. They have provided fast, friendly, efficient, and cost effective service. They have provided all the necessary medicine, tests, and other such services in the above listed manner. I have full confidence in the vets at this location and would recommend them to any Labrador Retriever Owners out there. Pros: Everything Cons: Nothing more

Hearthstone Animal Hospital is now under new and excellent management. Dr. Steven Pelton is the owner and veterinarian. My cats have been under Dr. Pelton's care for about 6 years now. He was previously the Medical Director at the VCA Spring Branch Animal Hospital. I initially sought out his help when one of my cats was diagnosed with symptoms of FIV. Dr. Pelton was the first veterinarian I could find who was willing to work with me to help Squeaky live out the remainder of his life in the best possible health given his condition. Subsequently, two of my other cats were diagnosed with renal failure in their old age. There again, Dr. Pelton was willing to do extra research on the new medications that were being introduced at the time and to work with me in trying some of those medications in a balanced regiment of diet and supplements to improve the quality of life for my cats. Even with advanced renal failure, they continued to live good quality lives for several more years each. When one of my other cats was diagnosed with fibro sarcoma, a fast growing form of cancer, Dr. Pelton didn't hesitate to refer me to the finest advanced animal oncology unit in the area, the Gulf Coast Specialty Clinic. After his referral and their amazing help, this cat is now into his second year of remission with all good hope for future good health and absence from cancer. I drive one and a half hours in congested Houston traffic to Dr. Pelton's office. I wouldn't consider going to any other vet. He and his excellent staff get 5 stars and then an extra 5 for all the kindness and consideration they give to their clients. Pros: Everything Cons: Nothing more

Have used Dr. Hall for over 12 years for my two dogs. He has always been thorough and honest about their treatment. When my dog was diagnosed with cancer, Dr. Hall did not recommend unnecessary, expensive follow-up treatments that would not have resulted in any better quality of life for the dog. The dog is doing great two years out from the operation! more

Dr. Sterling Hall and Hearthstone Animal Clinic have been our Vet for 14 years. His expertise and compassionate treament has been instrumental in keeping my cats and dogs well. His staff has been especially helpful and never too busy to answer questions even by phone. He has been there when our animals turned 19 years of age, helping us get referrals to the best specialists in town. And, he was there for check-out and encouragement for our new rescues. Even if we moved from the area, we'd be coming back to this experienced and knowledgable 'Aggie'. I recommend his office highly for anyone in the N.W. Houston, Copperfield-Hearthstone-Lakes of Eldridge area. Pros: Easy Huffmeister-529 access. Listens to us and never rushes with our pets. Cons: None more

I took my two puppies for free pet exam and planned to have Dr Hall to be their vets in the future in case they would get sick in the future. However, after I declined to have fecal analysis, vacinations, and flea/tick treatments, their service turned into nothing. He did not say anything regarding what they saw in the exam. They even denied my puppies were there when 1800PetMeds called them multiple times. Don't go there. Sterling Hall, deep pockets. Pros: Nothing Cons: Deep pockets, pushy more