Guerrino Dentistry & Assoc

My family has been using Guerrino Dentistry for a few years. As usual our visits are enhanced greatly thanks to Jackie Gonzalez's first-rate service and the services from Dr. Rubinstein, Marsha and Fozia. more

Marsha, the hygienist, is truly a pleasure to work with. My kids, husband, and I travel 30 minutes to this location for Marsha. All anxiety associated with visiting a dentist has been taken away since my family and I started coming to this office. The whole team takes care of all of our needs and we will not go to any other dentist.\r \r I recommend the Armonk office whenever anyone asks me for recommendation for a dentist. \r \r Thanks Guerrino Team! more

The billing staff or manager at the Armonk office, over billed me for unnecessary services, and refused to correct the problem for months! She is incompetent and lies a lot! She makes promises and blatantly disregards them. I'll have to find a new dentist after 8 years with Dr. Guerrino's staff. There is also a lot of turn-around by the office personnel as well as the fellow dentists. His practice has grown too big and impersonal. more

I should have written before to warn of thishorribe, unethical practice. I should have sued but I didn't. First, he isextremely rude and actually made me cry. I had gum problems in the past and after 2 surgeries I thought I was o.k. I went back in and he looked at my mouth, threw his instrument on the tray, said to his assistant, she has an infection...schedule her for surgery. He also tries to give you different medications and cleansers from Amway because he must be a member. I left crying and scared that I had to spend more money. I never went back. I then went to another dentist and explained my situation and told him I was scared that their was an infection. He looked and then said that my gums actually look pretty good. I was horrified. How many unnecessary procedures have I had done? When the Collection agency kept calling me, I flat out told them that I was not paying him anything and told them my story. They never tried again to collect the money. This man should not practice ...ever!!! Stay away. When I see his commercials I get sick to my stomach. more

This practice is HELL. They are completely incompetent and there is constant turnover. I have had to return NUMEROUS times for a simple filling because the staff is so incapable that they were not able to schedule my appointment for the right amount of time. They also did unnecessary dental work when I was pregnant because their newest dentist wanted to bring in the bucks. Last time I was there I waited 2 and a half hours...was numbed after the first hour...then I waited and waited and waited. Finally, the doctor came to me and informed me he DIDN'T HAVE THE RIGHT TOOLS NEEDED TO DO MY CROWN. What kind of practice doesn?t have the right tools...especially after 2.5 hours? I am so upset and pissed off. This guy should be CLOSED. more

I don't normally write reviews, but I agree with everything the previous reviewer wrote. I wish I had did some research before I went to them. I left Guerrino Dentistry in July of 2010. However they charged my insurance for services they claim was performed on 1/26/11. When I spoke with a manager (Marcus) he claimed it was identity theft. I have never heard such BS. He actually said someone made an appointment and had the work done using my information...LOL. I'm trying to picture a doctor looking at my x-rays and performing work on a different mouth. Wow, if that was the case what kind of professionals do they have over there not to notice that? I don't believe it. I advised my insurance that Guerrino commtted fraud and the money should be paid back. You know, I would have accepted it if they said it was a mistake they will correct it. But to give me BS like identity theft....OMG! Better Business Bureau here I come....... more

In this practice you never see that same doctor. The staff is always different. They are beyond rude and inconsiderate. Also Dr. Guerrino has several charges against his license, this I found on the NY licensing website. Many times in the office I personally witnessed patients arguing with the staff over billing problems. To top it off I am now having problems with sensitivity on the tooth where I got the filling. If this continues I will have to go and have another doctor look at it. I surely hope there is not a problem with the work done. Never in any of my years of going to the dentist did I have people tell me I needed so many procedures. They are unethical and liars. The customer service is horrific. I have now reported them to the better business bureau. What they do is wrong. more