All I can say is....DO NOT BRING YOUR CHILD HERE!!! First and foremost, my son who is 7, is a pretty tough kid. He rarely cries, or complains. We recently had a ""cleaning""...which by the way, I sat in the waiting area for roughly 2 1/2 hours!! When my name was called over the intercom to meet my child at the door... I found my son, running out of the door screaming ""mommy, mommy"" he held my legs & arms down and took his clamp and shoved it in my mouth and it really hurt. He didn't care!! He told me to be quite and put his hand over my mouth. I couldn't breathe!! Mind you, as my son was yelling this, I noticed he had large red marks on his checks & forehead. It was obvious extreme pressure & force was causing these abrasions. I immediately, turned to the staff and said ""this is suppose to be a pleasant experience for a child"" what is going on in there? Is this why you don't allow parents behind the doors? I explained to them, that this was completely unacceptable and I will be writing a bad review & filing a complaint with the BBB. I will NEVER allow my son, to go through another horrible experience as he did with GROSSMAN. The name says it all. Dr. Grossman, you should be ashamed with yourself. If you can't stand children and are impatient you're in the WRONG business buddy. We are hopeful we will find a dentist who is kind, gentle & who will listen to a child when they say, ""please stop, you're hurting me"". My son, stated on the way home that ""even the staff ladies, were apologizing that he was so rough with me"" and that ""everything will be ok"". Dr. Grossman, when your OWN staff, apologizes on your behalf, doesn't that say something?? YOU NEED TO BE SHUT DOWN.\r
\r
more