Although the staff and Vet. are friendly and the facility is very clean. Be aware of certain things.\r
I do not consider the care that my rabbit received to be good. I took her there for over a year and she continued to have runny eyes until I stopped taking her there and caring for her eyes myself. She has been symptom free since.She was put under anthsesia one time to have her teeth trimmed, it took her over 5 days to recover from being put to sleep for the procedure, at which time we were afraid we might loose her. (she is young and strong), during that visit a front tooth was broken length wise from the root and NEVER grew back. I cannot say that I had problems there with my parrot. But he only had a physical. It was evident that he did not like the place, as he would not talk while there, but talks at all other vets. During this time, the Vet. had a rabbit in his clinic that was""dropped"" off, he kept it for a short while and when I inquired about the bunny later, I found out that he had put it under antithesia and it died as a result. (he has no pets of his own, which makes me wonder) His hours of operation are the same as working people 8:30-5 M-F so it is immpossible to take your pet there without taking a day of vacation in order to do so. He has no emergency hours, and the closest one is in Huntersville, where that Avian vet. is also hard to find available if not during normal working hours. The Vet. is very concerned with making money, and continually complains about his working hours despite not working a 40 hour week, they only work a half day on Wed. Do not buy the parrot DVD, it is useless and contains wrong information.Be aware he cleans heavily with bleach products which are not good for most exotics. On the plus side his assistant April is excellent!!! Dr. Griffin is a nice guy, but not my first choice for the care of my beloved pets.
Pros: April and other staff members are great. And Dr. Griffin is nice.
Cons: Vet. care is questionable and hours or operation do not cater to the customer.
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