it's easy to be incredulous when everyone in the world seems to love this bookstore, but try as i may it's hard to find many flaws with it.
the staff are awesome, knowledgable without being too sugary nice or apathetic like @ borders. when they don't know something, they tell you so. they're usually able to go out of their way to help you out.
the selection is excellent. a few books may be priced a buck or two higher than other used stores in the city, but the selection and atmosphere make up for it. the store is also very intuitively laid out. one or two run throughs and you know the entire place up and down.
their buyback policy is clear, and the credit/cash they give is extremely reasonable.
finally, their used fiction section is amazingly good, and fairly priced.
enjoy!
Pros: atmosphere, selection, price
Cons: more robust music
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