Grava Chrysler Dodge Jeep Ram SRT

My first experience with Grava Chrysler was with the body shop. They did a wonderful job replacing my left rear door and repairig my left rear quarter panel. They were very helpful in filing an insurance claim and getting the appraisal done. I was particularly impressed with James Murdock who has awesome customer service skills and who is committed to leaving his customers with a smile. I recommend the body shop very highly.\r \r I have since had the service department replace the front end on my 300 C. They too were courteous and helpful. more

Service was great. Staff was helpful right from when i came in. Thanks more

I don't think the page is large enough to fit all the wonderful things I experienced at Grava Chrysler Jeep! I was shopping for a new Jeep for my daughter and had a lousy experience at another dealer which happened to be very close to my home so I got in the car and drove 1 hour to Grava after speaking with Mark on the phone. These people know what they are doing! They had a jeep I liked very much for my daughter and they gave me amazing pricing and had the entire process done in no time at all and I picked the car up the very next day. I actually can't wait till I'm in the market for another vehicle and Grava will be the only call I make. Thank you Mark & Frank for the fantastic service and my daughter loves her new Jeep Wrangler! more

I was on the market for a newer vehicle due to the growing size if my family. My family and I drove down to Grava after seeing a truck online. Walked in, was met by Mark and took it for a test drive. While waiting for paperwork to be done, I met the owners son and grandson and several more employees all very friendly and nice. Took the truck home a few days later (due to a RMV flood). When I picked up the truck, I even met the owner, again, very nice. So far all had gone very well and I am very happy. more

Called a few days in advance to set up an ""appointment"" to get my car inspected and have a front license plate put on. They were able to work with me on the front plate, which i appreciated (just drilled holes in the front bumper for a reasonable fee instead of making me buy an expensive mount). The guys at the counter were as nice as they could be without being inefficient. Despite having an appointment, I had to wait an hour and a half. Since it was early on a Sat morning, and they had LOADS of other customers, I didn't mind the wait too much. more

I can only sing praise to Grava and that pertains to the Collision Center and the Service Center.Three cheers to James Murdock the Collision Center Mgr. who went\r above and beyond the call of duty in restoring my vehicle to it's excellent condition.\r Customer satisfaction is Grava's number one goal and they certainly achieve that.\r Grava should be rated as a 10 star dealership.\r more

I am closing in on 70 yrs. old and have purchased many vehicles in my time. Tom Quinn and Mike Clarke made the purchase of my Jeep Grand Cherokee a pleasure. Their knowledge, honesty, respect and sense of humor made my decision easy. Grava is heads up the best dealer I have ever dealt with and I cant thank them enough. My Best to You All. more

Mark was great helping me. My special thanks to Frank Sorrento and Mike Clarke. Everything was smooth and comfortable.\r Treated with respect. There was no hassle, just an honest one time price. When you walk into this showroom, there is a warm feeling.\r You are not under pressure and not rushed.\r I also want to thank Ralph Grava, General Manager for his warm reception. more

I looked at several different car types and models and had marginally settled on Jeep - I met with people at Central and spoke with folks at Lawless, but after speaking and meeting with Mark at Grava I felt most comfortable and decided to continue working with him. I felt no pressure and Mark made selection very simple. I haven't owned a car in several years and wanted it to be easy - Marks first question was ""do you know what you want"" (How simple can that be?) and we took a drive and he explained the pros of jeep vs another car I was considering and focused on what I wanted and what I wanted to spend - my poor credit was discussed and he said they could work with me. I left, received one phone call about a week later and that was it. By the time I had made my decision 2 weeks later, I called Mark and he said, ""Let's find a deal for you"" and he did! Frank had a BETTER financing deal than I had been looking at, Mark had the car in the color I wanted and most of the deal was done over the phone and email. I came in to sign some papers with Michael in the finance office (again, no pressure, no fuss) and I was out the door in twenty minutes - a Happy, Proud new 2014 Jeep owner. Thanks Mark,Frank, Michael! more

Went into Grava looking to lease a Jeep. Greeted as soon as I walked in. Told them exactly what I wanted and was sold on very first Jeep I looked at. Treated very well and never felt like I was being hovered over like I had at previous dealerships. Would highly recommend Grava. more

I had an exceptional experience at the Grava dealership purchasing a new Dodge Ram! My dealer Carl Bartalini could not have been nicer and went out of his way to work with me to make this purchase happen. He was recommended to me by friends who recently purchased their vehicles from me and I can see why they did! I will not hesitate to purchase another vehicle from him and will definitely recommend him to those closest to me. more

My wife and I walked into Grava Jeep on Saturday with a particular vehicle in mind, a jeep overland. As we walked through the door, we were greeted by Mark Weisman of the sales team. He inquired as to what type and year of vehicle that we had in mind. Shortly thereafter, we were directed to the exact vehicle that we were looking for, a 2014 white jeep overland with more options than I can to list. Within a little over 2 hours (quick and painless) we settled on a price and processed all the necessary paperwork. My new jeep (or should I say my wife's) is now sitting in the driveway. I did however get to drive it home from Medford to Wilmington. I might just have to go back next week and get another one. If I do, Mark Weisman will be the first one that I call. more

I have given this rating because my experience at Grava Chrysler Dodge was outstanding! All the employees that I checked off helped me lease an amazing vehicle, 2013 Dodge Charger SRT8 Superbee! I would defiantly recommend these guys to anyone I know looking for a vehicle in the future and look forward to doing more business with them as well. more

I had purchased a few used vehicles prior to my experience with Grava and Carl, and had done quite a bit of research when I was finally ready to purchase my first ""new"" car. I cannot say enough positive things about my experience with Carl at Grava. Carl was EXTREMELY helpful, friendly, and knowledgeable. I told him what I was looking for and we discussed the various options available, from a custom order to grabbing the car from another dealership. Carl was patient while I made my decision, as pleasant to deal with two weeks later as on the day we met. I am more than pleased with my purchase, and the service I received along the way. I would absolutely recommend working with Carl to anyone who asks.\r \r Head to Grava to buy your next car - just be sure to head immediately to the left as you walk in the door, right to Carl's desk. more

Have had service performed here working w/joe dolci several times and also just leased a new Chrysler w/salesman mark weisman and general manager frank sorrento. nothing but praise for this dealership. friendly, honest and reliable! more

This was my first Jeep purchase, and after visiting all the competing dealers and brands, I am thrilled with my purchase and experience at Grava Chrysler Ram Jeep Dodge, and was very pleased to be working with Peter Grava.\r \r Having recently purchased two other cars, my experience at Grava Chrysler Ram Jeep Dodge and with Peter exceeded all my expectations and other experiences. Peter treats his customers will respect and knows his product, but does not push in any way. When it came time for price negotiation, there was no ""good cop, bad cop"". I had done my research and had a solid price somewhere else, and Peter immediately got his sales manager to meet it, and in the end, beat it. I am very happy with my overall experience and have already given Peter's name to other friends in the market for new cars. more

Great people, great service!! Everyone was VERY friendly, I never had so much fun buying a car.\r Thank you for all your help and understanding! We definitely be recommending Grava to my friends more

Joe Dolci was very helpful in solving an ECM problem for me. The experience was quick and cost less then what he had indicated it would cost. more

Several of my coworkers purchased vehicles from this dealer. They recommended the dealership. Last year, I bought a vehicle from them for my daughter. They were outstanding in every sense of the word. I will be back for an SRT next year! more

Great experience! Will def be buying here again. Staff was very courteous and friendly. No gimmicks. Everyone was very respectful of our time and vehicle needs. more