Grant, Nancy C, Dds - All Kids Pediatric Dentistry

We have been going to Nancy Grants office in Lone Tree, CO for about 6 years for both of my kids. They have some serious customer service issues at that office. \r \r I noticed that over the years were treated more like cattle than people but generally that did not bother me or I just overlooked it. But on several occasions I would want to understand my options on treatment and they (Nancy Grant and her staff) would act like I'm an idiot. On one occasion I had to be extra nice to Nancy to keep the conversation from going really nasty infront of my kids. \r \r This is the first review I have ever done online and generally don't like wasting my time doing this. I'm doing this because I felt so bad and beat up from my last visit that I want other people that have same experience of being miss treated to not feel too bad and know its simply poor business management from the top leaking down to all other people working in the office. \r \r I have since changed Dentists for my kids. My kids actually noticed the difference on how friendly the new dentists office is. Its not so much the new office is friendly its that Nancy Grants office was so unfriendly. \r \r I highly recomend going to some other kids dentist office. more

I would not recommend this doctor to anyone. My daughter has special needs and she came highly recommended to us. When we got there the atmosphere was very inviting and decorated to the needs of children. The front desk staff was fine but I wont go to extreme to say they were friendly. The hygienist took us back and she was great..Really good with my daughter and even let her play with the dental tools to get her comfortable with them. She was really informative and really seemed like she cared about my daughter. We waited awhile after the hygienist was done to see the dentist and when she finally appeared she never took her face mask off to introduce herself.. In fact, I have no idea what she fully looks like because she never took it off! She was rude and my daughter was terrified of her because she was not good with her. She made me feel like a horrible mom even though she had no idea what we had been through with our daughter. She spent a total of about 10 minutes with us and rushed off exclaiming she had to go and as she was walking away she said ""nice meeting you!"" She was not professional and totally inappropriate for a a first visit with a new client. I was totally turned off hoping to never to return to that office again. If you want a doctor who cares for your children while giving them and the parents the respect they deserve DO NOT go to her. more

We have been going to Dr. Grant for over a year now. We love her and her staff. I was shocked to read the other posters review. We were referred to Dr. Grant by another parent who loves her as well. I take my 2 yr old and 6 yr old and have not had a single negative experience. We are definitely going back. Pros: Office great set up for kiddos! Cons: None encountered. more

I have been to Dr Nancy Grants office many times now. I was shocked when I read the first review this office is amazing!!!!! The staff was awsome it was very kid friendly and they did great with my 2 yr old. I have told many of my friends to go to this office and they all thanked me for sending them to a great office. I whish that they had a place like this to go to when I was younger then maybe I would like the dentist now. My child gets all excited when I tell them they are going to get there teeth cleaned. It is the best office I have ever been too more

Dr. Grant's office is spectacular for children. . . great views, gameboys, playstations, and brightly painted; however, she and her staff do not match this cheery atmosphere. On numerous occasions, our young child gagged during Xrays due to the uncaring method of administering these Xrays. The bitewing ""screens"" placed into his mouth were adult sized and pressed against the back of his mouth (causing the gag relfex). Dr. Grant's staff became very irritated with this (instead of being sympathetic). For the next round of Xrays some months later Dr. Grant prescribed a sedative for our child to take before the Xray. We gave our child the sedative (as prescribed) and he still gagged. . . again the attending staff was visually indignant. For the third round of Xrays, Dr. Grant again prescribed the sedative. I refused to give this sedative to my child. . . the gagging was due to 1.) an adult sized bitewing ""screen"", 2.) poor administering procedure, and 3.) very poor attitude by Dr. Grant's staff. The gagging was not due to the lack of sedative flowing through my child's system.\r Dr. Grant herself was defintely NOT happy that we didn't administer the sedative. . . in fact she was downright nasty. She rarely removes her facemask even when speaking with parents in the hallway; hence, the less than personal service.\r While her office is very alluring, she and her staff are certainly not interested in the special needs of their patients. I obvioulsy do not recommend her to anyone. Pros: great location and office Cons: Less than personal service more