Grandview Auto Glass

I needed rear windows in 2 vans. THE OWNER came and did the first one. put a dent in the tailgate. a week later came to do the second one. put in the window while i was at work. did not put on the latch, told my son he did not have the proper tools. ??? when i called them to see when he could complete the job , the secretary told me he said he didnt have the right tools, so do it myself. My insurance company recommended this company. they heard my story and wont do it again. this was the owner Steve that acted this way. find someone else to do your glass. i had the problem he couldnt do done at another company and laughed about his stupidity. if this would let me give no star rating i would. terrible company more

I was involved in a stressful auto accident and all I wanted was my car back into the same condition it was before someone PLOWED into the back of me. This company changed out my windshiled. on my windshield were 2 Texas issues certifications needed to drive legally. These two EXPENSIVE stickers were tossed out with no notice with the windshield. No call to me asking if I wanted them. I am a college student and live 700 miles from the Texas border. How I am supposed to get back home to them is a mystery (Legally) When I called back I talked to Steve and he baisically told me tough luck. Even if they would not have stuck back on to my new windshield, CUSTOMER SERVICE would have you the call me and give ME the OWNER the opportunity to take them, since I paid for them. He was even unwilling to pay for my re-issued replacement. One person said they will low ball you, I say they will stiff you. Take your $300 and then be done with you no matter what the cost. NEVER EVER AGAIN, NEVER RECOMMEND THIS PLACE AND NEVER DO BUSINESS IN GRANDVIEW AS A WHOLE. If I had known where the body shop took my car, I would have probably stopped them. more

I have been using Grandview Auto Glass for years and started my association with them through Goodyear Tire Store. They are cheap, but will low ball you. They have installed 4 windshields, one back glass and one passenger side door glass over the past few years. They are generally sloppy and their guys get paid by the job so they rush and sometimes botch up the trim. They quoted me a price with the gasket and came out without the gasket, removed my windshield and then started to put the old gasket back on. My vehicle set outside overnight without a windshield. Then they told me it would be another 40.00 for a gasket. They had me over a barrel. Please have them fax their quote to you or do not do business with them. Cons: Late, Rude and not Honorable company more

I felt driven to write a comment after seeing a negative review. I called my father-n-law today to ask who to use to change out my windshield. He referred me to Grandview Auto Glass. He said that he has been using this place for years & they always have done a great job, are nice, & have had the same lady working there for years (Dawn). I called & of course Dawn answered. She was very professional & courteous. When you find places that haven't had staff turn-over.. that says a lot on its own. Thank you, Grandview Glass, & Dawn for a pleasant windshield replacement experience!!! Pros: PRICE/SERVICE Cons: DAVITA J WHO WROTE A BAD COMMENT more