I recently visited the MGM Grand Spa for a body scrub and after being kept waiting over 35 minutes past my appointment time, my treatment began (only because I brought it to the staff's attention). The treatment room was drab, with no music or ambiance and the technician made no attempt to make small talk. The treatment was adequate and after complaining about the wait, the staff provided me with free products. However, I would not recommend this spa due to the lack of service.
Pros: Treatment Quality
Cons: Service
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