Good Chevrolet, INC.

4.4
111 reviews
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id: 29503923
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325 SW 12Th St
Renton, WA 98057

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(425) 235-2000
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Models

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Sports & Recreation

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Reviews
( 83 )
( 6 )
( 9 )
( 5 )
( 8 )

Best

Staff and Service were top of the line. The response was great. The fix was right on. A great experience.

Worst

I called 3 days ahead of time so i could bring my 2013 cruze for a recall service. I took that day off from work so i had time to do oil service and other things, so i dropped my ...

Well staffed. 2/11/2014

Second time I have had to come in, short notice. Both times have been taken care of quickly and professionally. more
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Oil Change 2/11/2014

The price was right and the service was quick! more
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Good work 2/9/2014

The service was fast and friendly. more
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Great service 2/6/2014

I took my car in for a minor item while under warranty. They did a great job and I highly recommend their service. Will definitly go back! more
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Great service 1/30/2014

Alan and Justin were great! They were professional and were there to handle any and all of our questions. We had left our garage door opener and phone charger in our old vehicle and we had them back in a couple of days. My new car didn't come with an owners manual and Alan emailed me one after he got home that night. That's what I call service more
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Excellent 1/30/2014

My service assistant proved excellent service. more
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Terrible Customer Service 1/29/2014

I allowed "Good" Chevy to fool me not once but twice in my experience with them. I bought my first vehicle five years ago and my recent visit to service my vehicle and/or to trade. I ended up trading my vehicle for something new and like my first visit what they said they would do did not match up with what they really did. Things I did not agree to became my expense in the end. Not to mention in the service department they lack customer care and service if your look to establish a good relationship as far as a mechanic or car dealer these are not the people to go to! more
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not that much 1/22/2014

I don't think I go back again last time when I do oil cang antil antil March you came free oil cang when I cam they said difernt story and I I spend over 700 dollars stil I didn't pay for diagnosis but they charge me boos so it not fair I by it car over 31,000 always for any reason I cam ther more charge even I by rear wiper I bowt still ther not discawent more
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Following up on my car. 1/22/2014

When I first purchased my car, I had realized that there was a problem with it. This was no fault on Good Chevrolet but rather the manufacturing plant. I had noticed that the trimming to my sunroof was not present. The good folks add good Chevrolet completed the repair and all is well with my car now. They did an outstanding job and I have no issues whatsoever with good Chevrolet! more
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Smooth 1/6/2014

I went on a busy Saturday morning for routine checkup and oil change. Everything seemed to flow smoothly despite the limited staff on that day. Employees were efficient and professional. more
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Service Work 1/5/2014

Service was great, as always. I missed my appointment time 3 times and the service department was great about it. more
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Salesperson 1/4/2014

Salesperson was very respectful. He was very attentive and knowledgable of the automobile we bought. more
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Love Natasha! 12/30/2013

As always, Natasha makes our experience at Good Chevrolet easy and seamless. I keep coming back because of her! :-) more
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Poor planing- service department 12/10/2013

I called 3 days ahead of time so i could bring my 2013 cruze for a recall service. I took that day off from work so i had time to do oil service and other things, so i dropped my car at the dealer at 9:00 am and expected to have done by 2:00pm the latest. Well, that did not happen. I received a call from the dealer telling me that they could not replace the recalled part because they did not have the part in stock and that they had to order one for me and that they would call me to schedule the repair. This was really frustrating, especially when i made the appointment 3 days before, and there is NO excuse for this. So, waited for two more weeks and nothing, no calls from the dealer, so i had to call and schedule the repair again. more
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Excellent 12/6/2013

I had service maintenance and a warranty repair performed, everything went exactly right. What more can you ask for? I'm proud of my Chevy and the folks at Good Chevrolet have a lot to do with that. Thanks for doing your job so well. more
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Quick and courteous 12/6/2013

I recently had some warranty work done and they made it quick and painless. more
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Great service 11/24/2013

The service department is great, they go out of their way to make everything go smooth. more
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No car wash 11/20/2013

Usually after my car is serviced it is washed & vacuumed. The last 2 times I've had it in this hasn't been done. I would rate this service trip average. more
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Great selection 11/20/2013

Bad customer service, they sold me u sed car as it is , they promised to fix the scratches and still not fixed been two weeks. more
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good service 11/20/2013

seem to care more
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