Goll Insurance Co

Goll Insurance is by far the best insurance company in and around Boston. John Goll who owns and runs this insurance company is honest and works really hard at finding the best rates for his customers. He goes above and beyond. I would only recommend this insurance company. I have been to other insurance companies and they don't even compare. John really goes out of his way to help people. He shows a lot of compassion and knowledge. Thank you John for your outstanding customer service. You are one in a million. more

Dear PM79, more

Was surprised as to how unprofessional the owner is. Wont get into too many details, but he was very disrespectful, deceitful, and extremely unprofessional. Dont waste your time, go to the next place. more

These Guys do an awesome job for me and my family and they do everything to keep me protected and covered for 25+ yrs. w/ my Home,Autos,Motorcycle Ins. more

Always reasonable. Always reliable. Always ready to help. AND they saved me a ton of money. more

While in the process of buying my first condo I stopped by Goll Insurance to notarize some documents. After notarizing my documents they provided a quote for my home insurance which was much more competitive than my current company. And they gave me the notary for free! Very easy to deal with........A+++ Pros: Patient and Comforting more

When your policy is nearing the end they call you and explain all your options and try to get you to do your home owners, business policys ect with them. When you need to make changes in the middle of the policy they don't have the time for you and are pissy with you. Pros: Helpful sometimes Cons: Jerks other times more

These guys dropped my plates off to me after registering my car! Pros: Service more

I have never been to a small company where the service was as through and professional. Advise is plentiful and not biased. They advised me what they felt would be my best options but did not attempt to steer me in any way. They seemed extremely dedicated to service and customer satisfaction. I did note that there was an obnoxious individual in the office while I was there and the individaul was delt with somewhat abruptly. I was extremely satisfyed Pros: Through and professional Cons: None obvious more

The men that work here are jerks. They have no respect for women. I wish I had gone to another insurance agent. They never return phone calls and are rude on the phone. They made a few nasty remarks about how impossable women are and that we are never happy. I have left his insurance company and took my business else where. Trust me, they enjoy taking your money but not doing thier job.......go somewhere else. Cons: rude employees more

I've had auto and renters insurance policies through these guys for several years and I've always found them to be very professional. During policy transactions, they are very efficient and won't waste your time unnecessarily. On the other hand, if you ask them to slow down and walk you through your options, they will do so. more

I found them to be extremely helpful when I moved to Boston. They made it extremely easy to get insured and registered in the South End. They were helpful in every way and the rate I pay is the exact amount they quoted. Pros: Helpful Navigating Mass Registry laws more

My husband loves their insurance agents. Okay when we're at fault. But when we need help negotiating with another insurance agency, it's slow going. more

I have got my taxes done at Goll for 2 years now. However, this year they made numerous mistakes on my taxes. When I found out they had made mistakes and not filled proper forms I notified the business to have them fix the problem. I had provided them will all the proper documentation, however, they had failed to properly prepare my taxes. When I arrived I was yelled at and told, ""It is my fault for not checking their work before I signed my taxes."" I don?t know in what universe I would need to check someone else?s work to make sure they had done their job correctly. They were hostile and arrogant in correcting the problem they had made. Furthermore, I have checked to see if this company is a licensed certified public accountant and they are not. Do not trust this business with your taxes unless you want to take the chance they will improperly prepare your taxes. Cons: they are Incompetent more