Gold's Gym

I went to this crappy gym for 5 years on a "month to month" basis. NO CONTRACT. I finally decided to cancel 2 months ago and still haven't managed to make them stop charging me. Here's what's gone down so far: 1. I called the gym to cancel two months ago. The manager asked me why I was quitting and then got really rude and pissed of when I told her. They told me I had to call ABC Financial. 2. ABC asked me a million questions about why I wanted to quit and tried to talk me into just putting the account on hold (for a fee). I refused. They said they would have to call the gym and see if I was eligible to cancel or not. After an hour of being on the phone with them they said that I would have to call the corporate office for an exit interview before I could cancel and gave me the phone number. 3. I called "corporate". It turned out to be the local gym where I got the rude manager bit*h again (Jen). She was an total jerk all over again and said I'd have to come in and sign a form. I asked why she hadn't told me that when I called her the first time. She yelled me and didn't offer an answer. 4. I go by the gym to get the form and I'm told there's no such thing. 5. I call ABC and tell them what happened. They say there is and I have to sign it. They can't send it to me either. 6. I go back to the gym. Someone finally provides me with a form. I sign it and they say that I won't be charged again. I'm cancelled. 7. I get charged again. 8. I call ABC and they say that I haven't cancelled. They supposedly call the gym and the gym says I haven't cancelled. I tell them I'm putting a stop payment on my debit card. They say they'll start sending me paper bills if I do. 9. I call the gym. They say the manager has now signed the form and that I have to come get it and mail it via certified mail to ABC. They won't comment on why ABC told me that they said I had not signed the form. 10. Now I have to go get the form and mail it where it will probably "not show up". more

The gym looks scary, it looks bad in the basement like most gyms. It's clean. The locker rooms and restrooms look really bad. They have tvs and you can watch music videos from their own tv channel gold gym tv. The music videos are pretty old but it's mixed. The manager is not bad but was hypocrite and did not want me to use a 7 day pass. Gold gym has 7 day passes on their website why this dude refused to let me use it to try out the gym. He was more interested on having me join the club. He was talking about student discounts. I hate being pressured dude. Truereview here to tell you the truth. more