Go Green Professional Cleaning Service

Bill was supposed to arrive at 10 am. At 10:30 am, he still hadn't showed, so I called. He said he was having problems with his truck and would be there soon. Fair enough, things happen. Bill cleaned our carpets and our two tan microfiber sofas, which are only six months old and were in great shape -- just dingy on the cushions thanks to a 3-year-old and two cats. When the sofas dried, there were very visible streaks all over them where Bill had pushed the vacuum back and forth, where I guess the pile had been crushed down in different directions. I called Bill and he said we should go over them with a damp towel to even out the pile, and if that didn't work he would come over with a special brush that would get the light/dark streaks out. So we spent half an hour going over the sofas with a wet towel, and when they dried they still looked bad. So I called Bill, and he promised to be over that Wednesday between 10 and 12. Well, on Wednesday at 3 pm he still hadn't arrived, so I called again. Bill said that his scheduling system had broken so he didn't know when his appointments were. He promised to call back within the week. That was around a month ago. Our brand new sofas are now damaged. Next time I'll go with a different service, and I recommend you do, too. more

On Dec.28 2011I called [ Go Green] to remove blue paint from my carpet. I paid over $240 for the service, I than paid $99.for shompoo the same room that had the blue stain in .It looked like the stain was gone but a few hours after they left the stain was back again. I called Bill on the 29 and he said he would come back on the 30 and remove the stain again. He did not show and did not call.When I finally heard from him {3} days later he said he had sickness in his family..A man that honesty his word would have call back and let me .Know he was coming because I waited for him {ALL DAY}. After a week Bill did say he would be willing to cover the expanie if I had another company come out and remove the paint.We got Steam Machine carpet in 20 min.the stain gone and stay gone.It only cost me $80.What was I think. I know I just need to get the paint fast and cost moeny and time.I hope Bill Long will be ture to his word this time cover the cost .If I took my time I WOULD NOT HAVE SAID OK TO THAT. THE PRICE BILL LONG ASK FOR. I WILL NOT RECOMMEND GO GREEN PROESSIONAL CLEANING SERVICE .. I send a letter to B B B today and letter to Stae of NC of Justice.In my OPINION Bill Long is a[ Liar] is a strong word. But what do you call a man that does not keep his word. i just you can dress it up. My opinion you can dress up but at the end of the day he is still a liar in my book.Steam Machine 919 457- 8591 Tom Hutchison kept his word to me more

Bill Long of Go Green came to our home on short notice on a weekend and cleaned our soiled beige furniture and it has not looked better! I would not hesitate to call Go Green for addtional service. The service and the quality were exceptional! Pros: Wonderful to deal with - great results! more