Global Phoenix Computer Tech

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21 Dutch Mill Rd
Ithaca, NY 14850

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(607) 257-7279
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Global Phoenix Computer Tech - Ithaca, NY
Reviews
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Best

This is a 5-star company, Excellent service from the sales to the support. I have bought a lot of different items from Global Phoenix and will continue to buy from them. The table...

Worst

DO NOT purchase from this GLOBAL PHOENIX COMPUTER company. They sale stuff on eBay but you'll never get it after winning your bid. They send you an email asking you to call them. ...

Editorial review from Citysearch 1/21/2014

They sold my nine year old (who bought with her own money) an IRola tablet, it stopped charging and when it does it last ten minutes and now will not connect to the internet.. two weeks later! and now they have changed their number and before they changed their number I was on hold to get a new charger for an hour after the one they sent me BROKE two days after she got it! And gee wouldn't you figure that the email them button does not work either! BAD COMPANY and will not honor their promises!!! DO NOT BUY FROM!!! more

Editorial review from Citysearch 12/23/2013

I have been trying to call this company all day, first try it says the number is not in service, but the company that told me to call said this would happen, on the next tries, it actually rung and when it seemed like someone will answer it stopped ringing and nothing on the other side, I don't understand why no one will answer the phone. This doesn't look good to me.... more

Editorial review from Citysearch 3/20/2013

Send what people order and pay for. more

Editorial review from Citysearch 1/9/2013

This company is horrible! I got a defective tablet and was trying to call several times and kept getting put on eternal hold and then it would cut me off after waiting about 30 min. Then decided to leave a message on their general mailbox and still havent gotten a call back to get my tablet fixed. I guess it's, you get what you pay for on this cheaply made tablet. It's like a gamble loss I guess! Avoid getting any of this companys products because if it's broke you're screwed! more

Editorial review from Citysearch 1/6/2013

My Mid 9100 will not boot up. I charged overnight. We I try to boot it goes to the android screen and hangs there. I have pressed reset button on back and I get same response. This is new tablet, I received two days ago. more

Editorial review from Citysearch 8/7/2012

This is a great company to order electronics from. I ordered a GPS and a camera. They sent it to me quick and works great. Also saved money more

Love them! 2/14/2012

This is a 5-star company, Excellent service from the sales to the support. I have bought a lot of different items from Global Phoenix and will continue to buy from them. The tablets I purchased from them recently are lovely, my kids are very happy!! My orders always arrived quickly and in the condition as described. Fantastic shipping, fantastic customer service, definitely one of the best online vendors! more

THANK YOU, GLOBAL! 7/15/2010

I ran a small hotel in North Carolina, and I found Global Phoenix on eBay selling Sharp TVs. They have great prices, and after contacting them, I got offers of even better prices for purchases 20 units Sharp 22"" TVs for my hotel. The service was brilliant. I received responses to my emails very promptly, and after I made the payment, my shipments were shipped on the same day! WOW! Pros: Excellent service, Great prices, Fast shipper, Professional more

hi 4/27/2010

Hi. Iam from Turkey. I want to sell your products in Turkey. how can I sell ? Sorry I know english so so. more

One""HAPPY CAMPER""!*! 3/20/2009

I was skeptical about buying a refurbished portable DVD player for my own personal reasons.But with the ""Awesome Customer Service,Record Timing Shipping,and a item that is in almost""Pristine Condition""! Now it seems that i am a""Loyal Customer""of Global Phoenix.Aaron and the whole staff made this a quite pleasurable experience! I will be leaving on a six week Scuba Dive/Road Trip.And recently purchased a small single axle sleeper camper for rest.Now i will have my evening entertainment as well,while i relax from the days dive and travels!Oh""Happy Day""Phoenix did it right""ALL The Way""! Best Regards from ONE HAPPY CAMPER!!!!! Pros: ""Great Customer Service""Awesome Product""Saved A Bundle""! Cons: None that i am aware of. more

Great shopping experience with these guys 10/1/2008

I happily left positive feedback w/ all 5 stars. Thank you for above excellent communication, shipping and product description. One of my most positive eBay experiences to date! more

Great price, great service - Would recommend to all 8/1/2008

I have been ordering items from Global Phoenix many times, and they are GREAT to deal with! They ship orders super fast. The products are of high quality, the prices are excellent. In addition, you will receive a lot of extras which makes the purchase even more valuable. I'm very satisfied with their service, and would recommend this company to all. Thank you for the great experience. Pros: Service, Price, Fast Shipping more

Lousy Trick 6/11/2008

DO NOT purchase from this GLOBAL PHOENIX COMPUTER company. They sale stuff on eBay but you'll never get it after winning your bid. They send you an email asking you to call them. They tell you the item you win is not in good shape. They say they will contact you when they get a new shipment, which they never will. more

STAY AWAY!!!!!!!!!!!!!!!! 2/15/2008

This is a terrible company to deal with. They are in the business of selling refurbished goods on e-bay. Unfortunately, alot of the items do not work and they have a no refund/exchange policy UNLESS THE ITEM IS DOA. Even when it is DOA It will take you countless telephone calls and many weeks of waiting before you get your refund. Additionally, they say they will give you a refund in full (including shipping for which they charge extremely high fees for) but they won't. You will pay for the item to be shipped to you at double the rate and then you have to pay for the item to be shipped back to them and they won't give you a dime for the expenses even though your item arrived not working. SAVE YOUR MONEY AND DON'T BUY FROM THEM!!! If you want the item that bad, buy it new....the savings they offer will cost you in the end. more
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Owner Message
  • Global Phoenix Computer Tech offers great deals every day on the best and latest in consumer electronics! Only the best prices every day, all supported by our customer service experts! Get the best in digital cameras, GPS, computers, tablets, camcorders, dvd players, televisions, iphones, ipads and much more. Also check out our ebay store at http://stores.ebay.com/Global-Phoenix-Direct-Sale

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